City Tele Coin
City Tele Coin (CTC) Inmate Phone Calls & Money Transfer for County Jails
- 12+
- States Covered
- 180+
- Facilities Supported
- 2 of 5
- Services Offered
- No
- Mobile App Available
City Tele Coin Inmate Communication Overview
City Tele Coin (CTC) is an inmate telephone service provider operating in over 180 county jails and local detention centers across 12 states. CTC specializes in phone calls and commissary deposits for families of incarcerated individuals in smaller county facilities.
To receive calls from an inmate using CTC, families must create a free prepaid account at citytelecoin.com and add funds before the first call. Once funds are added, the inmate can call your number directly from the facility phone.
CTC phone call rates vary by facility and are regulated by the FCC for interstate calls. Most families pay between $0.06 and $0.21 per minute depending on the facility location and call type.
In addition to phone calls, CTC offers commissary deposit services that allow families to send money directly to an inmate trust account. Funds are typically credited within one to two business days.
To find out if your loved one is in a CTC facility, contact the facility directly and ask which phone provider they use, or search our facility directory for the complete provider list.
City Tele Coin Services
Communication services offered by City Tele Coin and what each one includes.
Messaging
City Tele Coin does not provide messaging services.
Many CTC-contracted facilities do not have a messaging provider. Check with the facility directly about available communication options.
Video Calls
City Tele Coin does not provide video visitation.
If video visits are available at a CTC facility, they would be through a separate contracted provider. Confirm with the facility.
Photo Sharing
City Tele Coin does not offer photo delivery.
For photo services at CTC facilities, Pigeonly's physical letter and photo printing service works at most facilities that accept standard mail.
Phone Calls
Fund a prepaid account to receive inmate-initiated calls at City Tele Coin facilities.
Calls are inmate-initiated. You cannot call the facility to speak with an inmate. Interstate rates are FCC-regulated.
Set Up Phone CallsMoney Transfer
Deposit funds to inmate commissary trust accounts through the City Tele Coin platform.
Processing fees apply. Debit card, credit card, and money order options available.
Set Up Money TransferCity Tele Coin Coverage
Facility types and geographic regions served by this provider.
Facility Types
Geographic Coverage
12 states, concentrated in the South and parts of the Midwest
Coverage Notes
City Tele Coin serves a limited regional network. It is the exclusive provider at its contracted facilities. For facilities outside its network, Securus, GTL, or ICSolutions are more common alternatives.
Facilities Served by City Tele Coin
Sample correctional facilities where this provider operates. Full coverage list available on the provider's website.
City Tele Coin Pricing Overview
Approximate pricing for common services. Exact rates may vary by facility and state contract.
City Tele Coin Fee Schedule
- Account Registration
- No cost to create a CTC account.
- Free
- Phone Calls
- Interstate rates are FCC-regulated. In-state rates vary by facility contract.
- $0.14–$0.21/min
- Money Transfer
- Processing fee varies by transfer amount and payment method.
- Fee applies
Prices are estimates based on publicly available information and may change. Confirm current pricing on the City Tele Coin website before use.
City Tele Coin — Pros & Cons
An honest look at the strengths and limitations of City Tele Coin.
Strengths
- Long-established provider with decades of experience in county jail communication.
- Single account covers both phone calls and commissary deposits at most CTC facilities.
- Regional focus means dedicated customer service in its core markets.
- Straightforward prepaid account model that is easy to understand.
- FCC-regulated interstate rates provide cost protection for long-distance families.
Limitations
- Phone and money transfer only. No video visits, messaging, or photos.
- Small network — 180 facilities across 12 states. Not useful for most families nationally.
- Regional concentration means it is the correct provider only in specific states.
- No mobile app. Account management is web-based only.
- Less name recognition means families often search for other providers first.
Frequently Asked Questions: City Tele Coin
Common questions from families about using City Tele Coin.
- How do I know if City Tele Coin serves my loved one's facility?
- Visit citytelecoin.com and use the facility search tool. Enter the facility name, city, or state. If it appears, CTC holds the phone contract there. If it does not, the facility uses a different provider — Securus, GTL, or ICSolutions are the most common alternatives at county jails.
- How do I set up a calling account with City Tele Coin?
- Go to citytelecoin.com and create a prepaid account linked to your phone number. Add funds via debit card, credit card, or money order. Once your account is funded, the incarcerated individual can call your number directly from facility phones. Calls are inmate-initiated — you cannot initiate contact.
- Does City Tele Coin offer video visits?
- No. City Tele Coin is a phone and money transfer provider only. If the facility where your loved one is held offers video visitation, it would be through a separate provider. Check with the facility directly about whether a video visit option is available.
- Can I send commissary money through City Tele Coin?
- Yes. In addition to phone calls, City Tele Coin processes commissary deposits at most of its contracted facilities. Log into your account and navigate to the money transfer section. Add funds via debit card, credit card, or money order. Processing fees apply, and funds are typically credited within one to two business days.
- Is City Tele Coin available at state prisons or federal facilities?
- No. City Tele Coin serves county jails and local detention centers in its regional markets. State prisons typically use GTL or Securus for phone services. Federal Bureau of Prisons facilities use ConnectNetwork. If your loved one is transferred from a CTC county jail to a state prison, you will need to set up a new account with the appropriate state-level provider.
Related Providers
Other inmate communication providers you may want to consider.
Securus Technologies
45+ states
Securus Technologies - Phone Calls, Video Visits and Messaging at 1,200+ County Jails and State Prisons
View GuideICSolutions
15+ states
ICSolutions - Inmate Phone Calls and Communication Services at State and Federal Facilities
View GuideNCIC Inmate Communications
20+ states
Phone, tablet, and video services for regional correctional facilities
View GuideGet Started with City Tele Coin
Visit the official City Tele Coin website to create your account, or browse supported facilities and compare alternatives to find the best option for your family.