City Tele Coin App: Download for iOS and Android
The CityTeleCoin app is free on iOS and Android. Use it to video visit, send messages, share photos, add money, and manage your account from your smartphone.
Free to download. Rates apply for calls, video visits, and messages. Customer service: 318-756-1114
What Is the City Tele Coin App?
The City Tele Coin app (also called CityTeleCoin or CTC) is the official mobile app published by City Tele-Coin Company Inc, a corrections communication company founded in 1986. The app lets families of incarcerated people video visit, send messages, share photos, and add money to accounts at county jails and detention centers that contract with City Tele Coin.
City Tele Coin serves county jails primarily in the South and Southeast United States including Louisiana, Texas, Tennessee, Alabama, and surrounding states. The app is available free for iPhone and Android. You pay only for the services you use such as phone call minutes, video visit sessions, and message credits.
How to Download City Tele Coin App for iPhone (iOS)
1. Open the App Store on your iPhone or iPad.
2. Tap the Search tab and type CityTeleCoin.
3. Select the app published by City Tele-Coin Company Inc.
4. Tap Get to download. The app is free.
5. Open the app and create a free account or log in.
How to Download City Tele Coin App for Android
1. Open the Google Play Store on your Android device.
2. Search for CityTeleCoin.
3. Select the app published by City Tele-Coin Company.
4. Tap Install. The app is free.
5. Open the app and create a free account or log in.
How to Login to the City Tele Coin App
Open the CityTeleCoin app and enter your registered email address and password. If you forgot your password tap Forgot Password and follow the reset instructions sent to your email. If you cannot access your account contact CTC customer service at 318-756-1114 between 7 AM and 7 PM Central time seven days a week. You can also log in through the website at citytelecoin.com.
How to Put Money on City Tele Coin
Adding money to a City Tele Coin account takes three steps. First, open the CityTeleCoin app or go to citytelecoin.com and log in. Second, tap Add Funds and select the account type: phone account for call credits or commissary for the inmate store account. Third, enter the amount and pay by credit or debit card. Funds are typically credited within a few minutes to a few hours depending on the facility.
CTC Customer Service
Phone: 318-756-1114
Hours: 7 AM to 7 PM Central, 7 days a week
Website: citytelecoin.com
How Much Does City Tele Coin Cost?
The City Tele Coin app is free to download. Charges apply for the services you use. Phone call rates are regulated by the FCC and capped at $0.11 per minute for large facilities effective April 2026. Video visit costs vary by facility contract. Message credits vary by facility. Contact CTC at 318-756-1114 or visit citytelecoin.com for exact rates at your specific county jail.
City Tele Coin App Features
Video Visits
Start, schedule, and receive video calls from home without traveling to the facility.
Messaging
Send and receive electronic messages with incarcerated loved ones.
Photo Sharing
Send and receive photos through the app at participating facilities.
Payments
Add money to phone accounts and commissary accounts directly in the app.
Account History
View all transactions and communication history in one place.
Free to Download
The CTC app is free on iOS and Android. Charges apply for services used.
City Tele Coin App: Frequently Asked Questions
Is there an app for City Tele Coin?
Yes. The City Tele Coin app is available free for iOS on the Apple App Store and for Android on Google Play. Search for CityTeleCoin to find the official app.
How do I download City Tele Coin app for Android free?
Open Google Play Store, search for CityTeleCoin, and tap Install. The app is completely free to download. Charges only apply when you use paid services like phone calls or video visits.
How do I login to City Tele Coin app on iPhone?
Open the CityTeleCoin app on your iPhone, enter your email and password, and tap Login. If you forgot your password use the Forgot Password link. For help call 318-756-1114.
How do I login to City Tele Coin app on Android?
Open the CityTeleCoin app on your Android device, enter your registered email and password, and tap Login. If you cannot access your account call CTC support at 318-756-1114.
Is there a GettingOut app for GTL?
Yes but GettingOut is a different app from City Tele Coin. GettingOut is operated by Telmate, a GTL ViaPath subsidiary, and serves over 2,200 county jails. City Tele Coin serves a separate network of county jails primarily in the South. Check which provider your specific facility uses before downloading either app.
How much does City Tele Coin cost per minute?
City Tele Coin phone call rates are regulated by the FCC and capped at $0.11 per minute for large facilities effective April 2026. Actual rates at your specific facility may be lower. Video visit and message costs vary by facility. Contact CTC at 318-756-1114 for current rates.