CorrLinks
CorrLinks - Official Federal Bureau of Prisons Messaging System for All Federal Inmates
- 50+
- States Covered
- 120+
- Facilities Supported
- 1 of 5
- Services Offered
- No
- Mobile App Available
CorrLinks Inmate Communication Overview
CorrLinks is the official electronic messaging system for the Federal Bureau of Prisons, operating under the TRULINCS system. If your loved one is in any federal prison in the United States, CorrLinks is the only platform you can use for electronic messaging. No other messaging service is approved for federal inmates.
The CorrLinks system works differently from other platforms. The process must begin with the inmate - they log in to a TRULINCS terminal at the facility, enter your name and email address, and submit a contact request. CorrLinks then sends you a free invitation email. You cannot start the process yourself from outside.
CorrLinks does not support video calls, photo delivery, or phone services. Those functions at federal facilities are handled separately through ConnectNetwork by GTL. Creating a basic CorrLinks account as an outside contact is completely free. The inmate pays a usage fee of $0.05 per minute from their trust account.
CorrLinks Services
Communication services offered by CorrLinks and what each one includes.
Messaging
Official BOP email system. Inmate must add you to their contact list before you can exchange messages.
Per-message fee charged to your prepay balance. Messages reviewed by BOP staff before delivery.
Set Up MessagingVideo Calls
CorrLinks does not provide video visitation services.
Video visits at federal facilities must be arranged directly through the institution. ConnectNetwork/GTL manages phone and video at many BOP locations.
Photo Sharing
CorrLinks does not support digital photo delivery.
Photos can be sent by physical mail subject to BOP content guidelines. Digital photo services are not available at federal facilities.
Phone Calls
CorrLinks does not handle phone services.
Federal inmate phone calls are managed through the BOP's Inmate Telephone System via ConnectNetwork. Set up a ConnectNetwork account separately for phone access.
Money Transfer
CorrLinks does not process commissary deposits.
BOP commissary deposits are handled through ConnectNetwork or by money order. See the BOP website for current deposit instructions.
CorrLinks Coverage
Facility types and geographic regions served by this provider.
Facility Types
Geographic Coverage
All 120 federal Bureau of Prisons facilities nationwide
Coverage Notes
CorrLinks is the exclusive messaging provider for all BOP federal facilities. It does not serve state prisons, county jails, or any non-federal correctional institutions.
Facilities Served by CorrLinks
Sample correctional facilities where this provider operates. Full coverage list available on the provider's website.
Federal Correctional Complex Coleman
CorrLinks Pricing Overview
Approximate pricing for common services. Exact rates may vary by facility and state contract.
CorrLinks Fee Schedule
- Account Registration
- Free to create a CorrLinks account at corrlinks.com.
- Free
- Messaging
- Per-message debit from prepay balance. Typically fractions of a cent per character.
- Prepay required
- Prepay Minimum
- Fund your account via credit card or check. Minimum deposit varies.
- Varies
Prices are estimates based on publicly available information and may change. Confirm current pricing on the CorrLinks website before use.
CorrLinks — Pros & Cons
An honest look at the strengths and limitations of CorrLinks.
Strengths
- Only approved messaging platform for all 120 federal Bureau of Prisons facilities.
- Messages are legally compliant and fully integrated with BOP systems.
- Free account creation. Only pay for messages sent.
- Reliable delivery within the federal system.
- Accessible from any browser, with no app download required.
Limitations
- Messaging only. No video, photos, or phone calls through CorrLinks.
- Inmate must initiate or approve contact first. Families cannot reach out independently.
- Per-message fees apply, unlike some consumer messaging platforms.
- No mobile app. Browser-based only, which is less convenient on smartphones.
- Setup and approval process can take days to weeks for new contacts.
Frequently Asked Questions: CorrLinks
Common questions from families about using CorrLinks.
- Can I create a CorrLinks account and message a federal inmate right away?
- No. You cannot initiate contact with a federal inmate through CorrLinks on your own. The inmate must first add your email address to their TRULINCS contact list from within the facility and send you an invitation. Once you receive the invitation, you can create a CorrLinks account and accept it to begin exchanging messages.
- Does CorrLinks work for state prisons or county jails?
- No. CorrLinks is exclusively for federal Bureau of Prisons facilities. State prisons and county jails use different providers — JPay and Securus for state prisons, GettingOut and Securus for county jails. If your loved one is not in a federal BOP institution, CorrLinks does not apply.
- How do I fund my CorrLinks account for messaging?
- Visit corrlinks.com and log into your account. Navigate to the funding section and add money to your prepay balance via credit card or check. Messages are charged against this balance each time you send. The per-message cost is small, but regular messaging can deplete the balance over time.
- How do I set up phone calls with a federal inmate if CorrLinks doesn't handle phone?
- Phone calls from federal facilities are managed through the BOP's Inmate Telephone System, accessed through ConnectNetwork. Create a separate ConnectNetwork account at connectnetwork.com and fund a prepaid calling account linked to your phone number. The inmate can then call you from facility phones.
- Is there a CorrLinks mobile app?
- There is no official CorrLinks mobile app. The platform is browser-based and accessible through any web browser, including mobile browsers on smartphones and tablets. Some third-party apps claim CorrLinks compatibility, but the official platform is web-only at corrlinks.com.
Compare CorrLinks With Other Providers
See how this provider stacks up against the alternatives.
Related Providers
Other inmate communication providers you may want to consider.
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View GuideGet Started with CorrLinks
Visit the official CorrLinks website to create your account, or browse supported facilities and compare alternatives to find the best option for your family.