Miami-Dade Corrections Facility

Miami-Dade Corrections and Rehabilitation is the county agency responsible for operating the detention and corrections system in Miami-Dade County, Florida. The agency runs multiple facilities across the county, including the Turner Guilford Knight Correctional Center — the primary intake and pre-trial facility — and the Pre-Trial Detention Center in downtown Miami. The system serves one of the most diverse populations in the country, with significant Spanish-speaking and multilingual communities, and the department provides some bilingual support through its services. The Miami-Dade jail system handles both short-term pre-trial detention and post-conviction sentences for misdemeanor and some felony offenders.

Communication at Miami-Dade county facilities is managed through GTL, which provides phone calls, video visitation, and electronic messaging under the county's provider contract. Families can create a single GTL account to access all available services. For phone calls, set up a GTL prepaid account linked to your phone number to receive inmate-initiated calls. Remote video visits are available and can be scheduled through the GTL platform — they are especially useful for families who live outside Miami-Dade or who have transportation challenges. Electronic messaging through GTL allows families to send messages that are delivered digitally at participating facilities within the system.

If your loved one is transferred after sentencing from a Miami-Dade county facility to a Florida Department of Corrections state prison, you will need to switch to JPay for messaging and money transfers. State facilities use JPay under a separate FDOC contract, not GTL. Families who have been using a GTL account at the county level will need to create a new JPay account when this transition happens. Checking the facility type and jurisdiction before setting up any account is the most reliable way to avoid funding a platform that no longer applies to your situation.