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Communication

PIN Debit

PIN Debit is a phone account managed by the inmate rather than the family.

1 min read

What Is PIN Debit?

PIN Debit is a phone account managed by the inmate rather than the family. The inmate uses their personal identification number (PIN) to place calls and the cost is deducted from their own account balance. Family members can deposit money directly into the inmate's PIN Debit account, and the inmate can call any approved number on their facility call list. PIN Debit calls are generally less expensive per minute than collect calls.

A family deposits $20 into their loved one's PIN Debit account through ConnectNetwork. The inmate can then use those funds to call any approved number on their list, not just one designated family phone number.

People Also Ask

Related questions families often search for alongside this topic.

What is AdvancePay?

AdvancePay is a prepaid collect calling service offered by GTL through ConnectNetwork that allows family members to fund a calling account linked to their phone number so an inmate can call them.

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What is Collect Call?

A collect call is a telephone call where the charges are billed to the person receiving the call rather than the person placing it.

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What is Approved Contact List?

An approved contact list is the list of people an inmate is authorized to communicate with through phone calls, messages, or visits.

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What is Inmate Phone Calls?

Inmate phone calls are outgoing calls placed by an incarcerated person from a facility phone system to approved contacts, using a prepaid account managed through a contracted provider such as ConnectNetwork or GettingOut.

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