Collect Call
A collect call is a telephone call where the charges are billed to the person receiving the call rather than the person placing it.
What Is Collect Call?
A collect call is a telephone call where the charges are billed to the person receiving the call rather than the person placing it. Prison and jail phone systems historically used collect calls as the primary billing method. Collect calls from correctional facilities typically cannot be accepted on cell phones through most carriers. Setting up an AdvancePay prepaid account is the recommended alternative to collect calls for families with cell phones.
An inmate places a collect call from the facility phone. The family member's landline accepts the call and the per-minute charges appear on their phone bill at the end of the month.
Related Terms
Explore other glossary terms that are closely connected to this topic.
AdvancePay
AdvancePay is a prepaid collect calling service offered by GTL through ConnectNetwork that allows family members to fund a calling account linked to their phone number so an inmate can call them.
CommunicationPIN Debit
PIN Debit is a phone account managed by the inmate rather than the family.
CommunicationInmate Phone Calls
Inmate phone calls are outgoing calls placed by an incarcerated person from a facility phone system to approved contacts, using a prepaid account managed through a contracted provider such as ConnectNetwork or GettingOut.
People Also Ask
Related questions families often search for alongside this topic.
What is AdvancePay?
AdvancePay is a prepaid collect calling service offered by GTL through ConnectNetwork that allows family members to fund a calling account linked to their phone number so an inmate can call them.
Read full definitionWhat is PIN Debit?
PIN Debit is a phone account managed by the inmate rather than the family.
Read full definitionWhat is Inmate Phone Calls?
Inmate phone calls are outgoing calls placed by an incarcerated person from a facility phone system to approved contacts, using a prepaid account managed through a contracted provider such as ConnectNetwork or GettingOut.
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