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Communication

Approved Contact List

An approved contact list is the list of people an inmate is authorized to communicate with through phone calls, messages, or visits.

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What Is Approved Contact List?

An approved contact list is the list of people an inmate is authorized to communicate with through phone calls, messages, or visits. Inmates submit the names and contact information of approved contacts, and the facility reviews and approves them before communication can begin. The number of approved contacts is typically limited to 20 or fewer. Family members must be on this list before they can receive calls or exchange messages with an inmate.

When someone arrives at an Indiana state prison, they are allowed to list up to 20 approved phone contacts. A family member not on this list cannot receive calls regardless of whether they have a funded ConnectNetwork account.

People Also Ask

Related questions families often search for alongside this topic.

What is Inmate Phone Calls?

Inmate phone calls are outgoing calls placed by an incarcerated person from a facility phone system to approved contacts, using a prepaid account managed through a contracted provider such as ConnectNetwork or GettingOut.

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What is Three-Way Calling?

Three-way calling refers to adding a third person to an active phone call, which is strictly prohibited at all correctional facilities.

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What is Visitation Rules?

Visitation rules are the policies set by each correctional facility that govern who can visit an incarcerated person, how visits are scheduled, what is required for entry, and how visitors must behave during a visit.

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