Mobile County Metro Jail
Find messaging, video, and phone options for Mobile County Metro Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Mobile County Sheriff's Office
Mobile County Metro Jail Inmate Communication Overview
The Mobile County Metro Jail is the county detention facility in Mobile, Alabama, operated by the Mobile County Sheriff's Office. Located on St. Emanuel Street in downtown Mobile, it houses pretrial and sentenced inmates from across Mobile County.
Phone calls run through GTL's ConnectNetwork system, and video visits are scheduled through GTL's VisitMe portal branded for the county. Families register online, verify their identity, and book visits one to seven days ahead; onsite video visits at the jail are free during weekday time blocks, while remote visits from home run daily.
Personal mail is limited to metered postcards sent to the jail's post office box, and money orders are no longer accepted; deposits go through the lobby kiosk or the county's deposit service. All calls and video visits are monitored and recorded. Visitors must be on the inmate's approved list and arrive early for their scheduled session.
Facility Information
Contact details and location information for this correctional facility.
Address
450 St Emanuel St, Mobile, AL 36603
Main Phone
(251) 574-6412
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Mobile County Metro Jail.
Messaging
Electronic messages to and from the inmate.
Provider: GettingOut
Available. Messaging through GettingOut.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Available. Video visits through GTL VisitMe; onsite visits free on weekdays, remote visits daily.
Photo Sharing
Send approved digital or physical photos.
Provider: GettingOut
Available. Photo sharing through the GettingOut app where the facility allows it.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Available. Outgoing calls only through GTL's ConnectNetwork. Fund an account so the inmate can call you.
Money Transfer
Send funds to commissary or phone accounts.
Deposits through the lobby kiosk or the county's deposit service; money orders not accepted.
Communication Providers at Mobile County Metro Jail
These providers operate communication services at this facility. Each may cover different services.
GTL
Phone calls through ConnectNetwork; video visits through the county's GTL VisitMe portal.
View GTL ServicesGettingOut
GTL's consumer platform for messaging, photo sharing, and video visits.
View GettingOut ServicesCommunication Rules at Mobile County Metro Jail
- Register on the county's GTL VisitMe portal and book visits one to seven days ahead.
- Onsite video visits are free on weekdays; remote visits from home run daily.
- Mail is metered postcard only; money orders are no longer accepted.
- Fund a GTL ConnectNetwork phone account; calls are outgoing only.
- Each inmate can have up to four approved visitors; arrive 15 minutes early.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Mobile County Metro Jail
Common questions from families about communication at this facility.
- How do video visits work at Mobile County Metro Jail?
- Register at the county's GTL VisitMe portal, get approved, and schedule one to seven days ahead. Onsite visits are free Monday through Friday; remote visits from home run seven days a week.
- How do phone calls work?
- Calls run through GTL's ConnectNetwork. Set up an account at 877-650-4249 so the inmate can call you. Calls are outgoing only.
- What mail is allowed?
- Metered postcards no larger than 4x6 inches, with your full return address, to: inmate name and date of birth, Mobile County Metro Jail, P.O. Box 104, Mobile, AL 36601.
- How do I add money?
- Deposit through the lobby kiosk or the county's deposit service. Money orders are no longer accepted.
- Where is the jail?
- 450 St. Emanuel Street, Mobile, AL 36603. Call 251-574-6412 for information.
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