Kilby Correctional Facility
Find messaging, video, and phone options for Kilby Correctional Facility. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Medium / Maximum
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Alabama Department of Corrections
Kilby Correctional Facility Inmate Communication Overview
Kilby Correctional Facility is a men's prison operated by the Alabama Department of Corrections, located near Mount Meigs on the outskirts of Montgomery. It also serves as a primary intake and classification point for the state system, meaning many people entering Alabama DOC custody pass through Kilby before being assigned to their long-term facility. Because of this role, population and housing assignments at Kilby can change more often than at a typical general population prison.
Families reach people at Kilby through two providers. JPay handles electronic messaging, photo sharing, and money transfers, with an account created at jpay.com or through the JPay app using the person's name and Alabama DOC identification number. Securus handles phone calls and video visitation through a separate account at securustech.net. Since Kilby also functions as an intake facility, it's worth double-checking that your JPay and Securus accounts show the correct current facility, since a newly booked person can be transferred fairly quickly.
Kilby sits close to Montgomery, making it reasonably accessible for families in central Alabama, though it is farther for people coming from northern or southern parts of the state. Because Kilby processes new intakes, someone held there may soon be moved to a different Alabama DOC facility for the remainder of their sentence. Checking JPay and Securus regularly for updated facility information helps avoid a break in communication after a transfer.
Facility Information
Contact details and location information for this correctional facility.
Address
12201 Wares Ferry Road, Montgomery, AL 36117
Main Phone
(334) 215-6600
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Kilby Correctional Facility.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Electronic messaging through JPay. Messages are reviewed by Alabama DOC staff before delivery.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Video visitation through Securus. Confirm current availability, since Kilby also processes new intakes.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos through JPay, along with standard physical mail.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Fund a Securus account to accept calls from someone at Kilby.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Send funds through JPay online, by phone, or with cash at a MoneyGram location.
Communication Providers at Kilby Correctional Facility
These providers operate communication services at this facility. Each may cover different services.
JPay
Used for messaging, photo sharing, and money transfers to people held at Kilby.
View JPay ServicesSecurus
Used for phone calls and video visitation at Kilby.
View Securus ServicesCommunication Rules at Kilby Correctional Facility
- JPay covers messaging, photos, and money. Securus covers phone calls and video visits.
- Kilby also functions as an intake facility, so confirm the person's current location before assuming it hasn't changed.
- All communication is subject to monitoring and review by Alabama DOC staff.
- You must be an approved contact to message, call, or visit.
- Check JPay and Securus for updated facility information if someone is transferred after intake processing.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Kilby Correctional Facility
Common questions from families about communication at this facility.
- How do I contact someone at Kilby Correctional Facility?
- Set up a JPay account for messaging, photos, and money, and a separate Securus account for phone calls and video visits. You'll need the person's full name and Alabama DOC identification number for both.
- Why might someone only be at Kilby for a short time?
- Kilby serves as an intake and classification point for the Alabama Department of Corrections. New arrivals may be processed there before being assigned to a different facility for the rest of their sentence.
- How do I find out where someone is currently housed in the Alabama system?
- The Alabama Department of Corrections provides an inmate locator on its website, doc.alabama.gov. Search by name to confirm current facility placement, especially after a recent booking.
- Can I schedule a video visit at Kilby?
- Yes, video visitation is available through Securus. Create an account, select Kilby Correctional Facility, and choose an open time. Confirm the person is still housed there before booking, given Kilby's intake role.
- How do I send money to someone at Kilby?
- Use JPay online, through the app, by phone, or with cash at a participating MoneyGram location. Deposits are usually applied within one to two business days.
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