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State PrisonAlabama• Facility Guide

Kilby Correctional Facility

Find messaging, video, and phone options for Kilby Correctional Facility. Compare providers and discover what communication services are available. Free, no account required.

State PrisonType
Montgomery CountyCounty
Medium / MaximumSecurity
Facility Type
State Facility
Security Level
Medium / Maximum
Inmate Capacity
Not available
Established
Not available
Operated By
Alabama Department of Corrections

Kilby Correctional Facility Inmate Communication Overview

Kilby Correctional Facility is a men's prison operated by the Alabama Department of Corrections, located near Mount Meigs on the outskirts of Montgomery. It also serves as a primary intake and classification point for the state system, meaning many people entering Alabama DOC custody pass through Kilby before being assigned to their long-term facility. Because of this role, population and housing assignments at Kilby can change more often than at a typical general population prison.

Families reach people at Kilby through two providers. JPay handles electronic messaging, photo sharing, and money transfers, with an account created at jpay.com or through the JPay app using the person's name and Alabama DOC identification number. Securus handles phone calls and video visitation through a separate account at securustech.net. Since Kilby also functions as an intake facility, it's worth double-checking that your JPay and Securus accounts show the correct current facility, since a newly booked person can be transferred fairly quickly.

Kilby sits close to Montgomery, making it reasonably accessible for families in central Alabama, though it is farther for people coming from northern or southern parts of the state. Because Kilby processes new intakes, someone held there may soon be moved to a different Alabama DOC facility for the remainder of their sentence. Checking JPay and Securus regularly for updated facility information helps avoid a break in communication after a transfer.

Facility Information

Contact details and location information for this correctional facility.

Address

12201 Wares Ferry Road, Montgomery, AL 36117

Main Phone

(334) 215-6600

Administrative line — not for inmate calls

Official Website

Visit official site

Communication Options

Available communication services at Kilby Correctional Facility.

Messaging

Available

Electronic messages to and from the inmate.

Provider: JPay

Electronic messaging through JPay. Messages are reviewed by Alabama DOC staff before delivery.

Video Calls

Available

Remote or in-person video visitation.

Provider: Securus

Video visitation through Securus. Confirm current availability, since Kilby also processes new intakes.

Photo Sharing

Available

Send approved digital or physical photos.

Provider: JPay

Digital photos through JPay, along with standard physical mail.

Phone Calls

Available

Inmate-initiated phone calls to approved numbers.

Provider: Securus

Fund a Securus account to accept calls from someone at Kilby.

Money Transfer

Available

Send funds to commissary or phone accounts.

Provider: JPay

Send funds through JPay online, by phone, or with cash at a MoneyGram location.

Communication Providers at Kilby Correctional Facility

These providers operate communication services at this facility. Each may cover different services.

JPay

MessagingVideoPhotosPhoneMoney Transfer

Used for messaging, photo sharing, and money transfers to people held at Kilby.

View JPay Services

Securus

MessagingVideoPhotosPhoneMoney Transfer

Used for phone calls and video visitation at Kilby.

View Securus Services

Communication Rules at Kilby Correctional Facility

  • JPay covers messaging, photos, and money. Securus covers phone calls and video visits.
  • Kilby also functions as an intake facility, so confirm the person's current location before assuming it hasn't changed.
  • All communication is subject to monitoring and review by Alabama DOC staff.
  • You must be an approved contact to message, call, or visit.
  • Check JPay and Securus for updated facility information if someone is transferred after intake processing.

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Frequently Asked Questions — Kilby Correctional Facility

Common questions from families about communication at this facility.

How do I contact someone at Kilby Correctional Facility?
Set up a JPay account for messaging, photos, and money, and a separate Securus account for phone calls and video visits. You'll need the person's full name and Alabama DOC identification number for both.
Why might someone only be at Kilby for a short time?
Kilby serves as an intake and classification point for the Alabama Department of Corrections. New arrivals may be processed there before being assigned to a different facility for the rest of their sentence.
How do I find out where someone is currently housed in the Alabama system?
The Alabama Department of Corrections provides an inmate locator on its website, doc.alabama.gov. Search by name to confirm current facility placement, especially after a recent booking.
Can I schedule a video visit at Kilby?
Yes, video visitation is available through Securus. Create an account, select Kilby Correctional Facility, and choose an open time. Confirm the person is still housed there before booking, given Kilby's intake role.
How do I send money to someone at Kilby?
Use JPay online, through the app, by phone, or with cash at a participating MoneyGram location. Deposits are usually applied within one to two business days.

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