Louisville Metro Corrections
Find messaging, video, and phone options for Louisville Metro Corrections. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Louisville Metro Government, Department of Corrections
Louisville Metro Corrections Inmate Communication Overview
Louisville Metro Corrections is the jail agency for Louisville and Jefferson County, Kentucky, operating under Louisville Metro Government rather than a county sheriff. The main facility sits in downtown Louisville and processes people arrested by the Louisville Metro Police Department and other local agencies. It holds people awaiting trial in Jefferson County courts as well as people serving shorter county sentences.
Two providers handle communication at Louisville Metro Corrections. GettingOut manages electronic messaging, photo sharing, and money deposits through a free account at gettingout.com or the GettingOut app. Securus manages phone calls and video visitation through a separate account at securustech.net. Setting up and funding both accounts ahead of time makes it easier to stay in touch once someone is booked in.
The downtown location is close to public transit and easy to reach for families in the Louisville metro area. People held at the facility are generally tied to Jefferson County court proceedings. If someone is sentenced to a longer term in the Kentucky state prison system, they will be transferred to a Kentucky Department of Corrections facility, where the available communication providers can be different from Louisville Metro Corrections.
Facility Information
Contact details and location information for this correctional facility.
Address
400 S. Sixth Street, Louisville, KY 40202
Main Phone
(502) 574-8477
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Louisville Metro Corrections.
Messaging
Electronic messages to and from the inmate.
Provider: GettingOut
Electronic messaging through GettingOut. Messages are reviewed before delivery.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Video visitation available through Securus. Schedule in advance for the best availability.
Photo Sharing
Send approved digital or physical photos.
Provider: GettingOut
Digital photo sharing through GettingOut, along with standard physical mail options.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Fund a Securus account to accept calls from someone at the facility.
Money Transfer
Send funds to commissary or phone accounts.
Provider: GettingOut
Deposits accepted through GettingOut online or by phone.
Communication Providers at Louisville Metro Corrections
These providers operate communication services at this facility. Each may cover different services.
GettingOut
Handles messaging, photo sharing, and money deposits for Louisville Metro Corrections.
View GettingOut ServicesSecurus
Handles phone calls and video visitation for Louisville Metro Corrections.
View Securus ServicesCommunication Rules at Louisville Metro Corrections
- GettingOut handles messaging, photos, and money. Securus handles phone calls and video visits.
- All communication is monitored and subject to review by facility staff.
- You must be on the person's approved contact list to message, call, or visit.
- Video visits should be booked in advance through the Securus website or app.
- A transfer to a Kentucky Department of Corrections state prison may change the communication providers you need to use.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Louisville Metro Corrections
Common questions from families about communication at this facility.
- How do I contact someone at Louisville Metro Corrections?
- Create a GettingOut account for messaging, photos, and money, and a separate Securus account for phone calls and video visits. Both accounts need the person's full name and booking information.
- Can I do a video visit with someone at Louisville Metro Corrections?
- Yes. Video visitation is available through Securus. Log in, select the facility, and pick an open slot. Booking ahead of time helps you get a convenient window.
- How do I check if someone is currently in custody in Louisville?
- Louisville Metro Government provides an online inmate search on its corrections webpage at louisvilleky.gov. You can search by name to confirm current custody status.
- What happens after someone is sentenced from Louisville Metro Corrections?
- Shorter county sentences may be served at the same facility. Longer sentences usually lead to a transfer to a Kentucky Department of Corrections state prison, which may use different communication providers.
- How do I send money to someone at Louisville Metro Corrections?
- Use GettingOut online or by phone to make a deposit. Funds are typically applied to the person's account within a day or two.
Stay Connected with Louisville Metro Corrections
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