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County JailMaryland• Facility Guide

Baltimore City Detention Center

Find messaging, video, and phone options for Baltimore City Detention Center. Compare providers and discover what communication services are available. Free, no account required.

County JailType
Baltimore CityCounty
PretrialSecurity
Facility Type
County Facility
Security Level
Pretrial
Inmate Capacity
3,000 approx.
Established
1859
Operated By
Maryland Division of Pretrial Detention and Services (DPSCS)

Baltimore City Detention Center Inmate Communication Overview

Baltimore City Detention Center is the primary pretrial detention facility operated by the Maryland Division of Pretrial Detention and Services, located in the East Baltimore neighborhood near the city's downtown. Baltimore City is an independent city and one of the largest jurisdictions in Maryland, and the BCDC complex processes thousands of bookings annually from the Baltimore Police Department and other law enforcement agencies. The facility is adjacent to other state correctional buildings in the Baltimore correctional complex and is managed under a state agency rather than a county sheriff, which is unusual among Maryland jurisdictions.

Communication at Baltimore City Detention Center is managed through GTL, which provides phone calls, video visitation, and electronic messaging services. Families create a GTL account at telmate.com to access all available services. For phone calls, setting up a GTL AdvancePay account linked to your phone number allows you to receive inmate-initiated calls. Remote video visits can be scheduled through the GTL platform. Electronic messaging via GTL delivers communications digitally within the facility. A single GTL account covers all communication types at BCDC.

BCDC is located in a dense urban neighborhood of Baltimore, accessible by car and public transit. For families in the Baltimore metropolitan area, in-person visits are logistically feasible. For families in Washington DC, Annapolis, or other Maryland communities, the facility is within driving range. People held at BCDC are typically in pretrial status awaiting court proceedings in Baltimore City courts. After conviction and sentencing, individuals sentenced to more than two years are typically transferred to a Maryland DOC state prison, where a different provider setup applies.

Facility Information

Contact details and location information for this correctional facility.

Address

401 E. Eager Street, Baltimore, MD 21202

Main Phone

(410) 539-5161

Administrative line — not for inmate calls

Official Website

Visit official site

Communication Options

Available communication services at Baltimore City Detention Center.

Messaging

Available

Electronic messages to and from the inmate.

Provider: GTL

Electronic messaging via GTL. Monitored by DPSCS staff.

Video Calls

Available

Remote or in-person video visitation.

Provider: GTL

Remote video visits available through GTL. Schedule in advance.

Photo Sharing

Limited

Send approved digital or physical photos.

Physical photo mail subject to DPSCS content restrictions. No digital photo service.

Phone Calls

Available

Inmate-initiated phone calls to approved numbers.

Provider: GTL

Fund a GTL AdvancePay account to receive inmate-initiated calls.

Money Transfer

Available

Send funds to commissary or phone accounts.

Provider: GTL

Commissary deposits via GTL or AccessCorrections.

Communication Providers at Baltimore City Detention Center

These providers operate communication services at this facility. Each may cover different services.

GTL

MessagingVideoPhotosPhoneMoney Transfer

Primary provider for all BCDC communication — phone, video, messaging, and commissary deposits.

Learn More About GTL

Communication Rules at Baltimore City Detention Center

  • GTL serves Baltimore City Detention Center. After transfer to a Maryland DOC state prison, a different provider may apply.
  • All calls, messages, and visits are monitored by DPSCS staff.
  • One GTL account covers all BCDC communication services.
  • Video visits require advance scheduling through GTL.
  • Senders must be on the inmate's approved contact list.

Other correctional facilities with communication guides.

PACounty

Philadelphia Detention Center

Philadelphia County
Pretrial / Sentenced
View Guide
DEState

James T. Vaughn Correctional Center

Kent County
Maximum
View Guide
NCCounty

Wake County Detention Center

Wake County
Pretrial
View Guide

Frequently Asked Questions — Baltimore City Detention Center

Common questions from families about communication at this facility.

How do I contact someone at Baltimore City Detention Center?
All communication at BCDC — phone, video, messaging, and money — goes through GTL. Create a single account at telmate.com or through the GTL Connect app. One account covers all services at the facility.
Can I do a video visit at Baltimore City Detention Center?
Yes, remote video visits are available through GTL. Log into your account, search for Baltimore City Detention Center, and select an available time slot. Book at least 24 to 48 hours in advance. You need a device with a working camera and a stable internet connection.
What happens after someone is convicted and sentenced at BCDC?
People sentenced to more than two years are typically transferred to a Maryland DOC state prison after sentencing. At state prisons, the communication provider setup may change. Check the provider applicable to the new facility immediately after any transfer to maintain uninterrupted communication.
How do I find out if someone is currently at Baltimore City Detention Center?
The Maryland DOC and DPSCS provide an offender search at dpscs.maryland.gov. You can search by name to confirm current detention location and booking status.
How do I send money to a BCDC inmate?
Commissary deposits are processed through GTL at telmate.com or through AccessCorrections. Add funds via debit or credit card. Processing typically takes one business day.

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