Collin County Jail
Find messaging, video, and phone options for Collin County Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Collin County Sheriff's Office
Collin County Jail Inmate Communication Overview
Collin County Jail, also known as the Collin County Detention Facility, is the county jail in McKinney, Texas, operated by the Collin County Sheriff's Office. It uses the direct supervision method, and the Detention Bureau is a division of the Sheriff's Office.
Phone calls at Collin County Jail run through ICSolutions, while video visits, messaging, and photo sharing run through ViaPath's GettingOut platform on tablets.
Visitation follows Sheriff's Office rules. Visitors must be approved and bring valid photo identification. All calls and visits are monitored and recorded.
Communication Options
Available communication services at Collin County Jail.
Messaging
Electronic messages to and from the inmate.
Provider: GettingOut
Electronic messaging through GettingOut on tablets.
Video Calls
Remote or in-person video visitation.
Provider: GettingOut
Video visits through GettingOut. Schedule in advance.
Photo Sharing
Send approved digital or physical photos.
Provider: GettingOut
Photo sharing through GettingOut on tablets.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: ICSolutions
Phone calls through ICSolutions (prepaid only).
Money Transfer
Send funds to commissary or phone accounts.
Deposit options are not confirmed. Confirm the current method with the facility before sending money.
Communication Providers at Collin County Jail
These providers operate communication services at this facility. Each may cover different services.
ICSolutions
ICSolutions provides prepaid phone service.
View ICSolutions ServicesGettingOut
GettingOut provides video visits, messaging, and photo sharing on tablets.
View GettingOut ServicesCommunication Rules at Collin County Jail
- Confirm the current phone and video vendor with the facility before creating any paid account.
- Visitors must be approved and bring a valid government-issued photo ID.
- Follow the Sheriff's Office dress code. Inappropriate clothing will get your visit denied.
- All calls and visits are monitored and recorded.
- Confirm visiting hours before traveling, since schedules vary.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Collin County Jail
Common questions from families about communication at this facility.
- Which company handles phone calls at Collin County Jail?
- Phone calls run through ICSolutions (prepaid only).
- How do I visit someone at Collin County Jail?
- Visitors must be approved. Bring valid photo ID and follow Sheriff's Office visiting rules. Confirm visiting hours before traveling.
- What is the official name of Collin County Jail?
- The facility is also known as the Collin County Detention Facility. It uses the direct supervision method and is operated by the Collin County Sheriff's Office in McKinney.
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