Dallas County Jail
Find messaging, video, and phone options for Dallas County Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial
- Inmate Capacity
- 7,000 approx.
- Established
- 1982
- Operated By
- Dallas County Sheriff's Department
Dallas County Jail Inmate Communication Overview
Dallas County Jail, formally the Lew Sterrett Justice Center, is the primary detention facility operated by the Dallas County Sheriff's Department, located in the Dallas Design District just northwest of downtown. With a capacity of approximately 7,000 and a daily population that makes it one of the ten largest county jails in the United States, Lew Sterrett processes a large volume of bookings from across Dallas County. The facility sits near the Dallas County courthouse complex and is a central part of the county criminal court system. The vast majority of people held there are awaiting trial on criminal charges filed in Dallas County courts.
Communication at Dallas County Jail is handled by Securus Technologies, which provides phone calls, video visitation, and messaging services under the county contract. Families create a Securus account to access all available services. For phone calls, a Securus AdvancePay account funded with your phone number allows you to receive inmate-initiated calls. Remote video visits are available and can be scheduled through Securus. Messaging through Securus delivers communications electronically. Commissary deposits can also be processed through Securus. Because all services run through one provider, families only need a single account to manage communication.
Like other Texas county jails, Dallas County uses Securus rather than the JPay and GTL platforms used by TDCJ state prisons. If someone is convicted in Dallas County and transferred to a TDCJ facility after sentencing, the communication providers will change and new accounts will be needed. Until that transfer, Securus is the correct system. Dallas County also operates additional jail facilities beyond the main Lew Sterrett complex, so confirming the specific facility location through the county inmate search before attempting to book visits or send messages is always the right first step.
Facility Information
Contact details and location information for this correctional facility.
Address
133 N. Industrial Boulevard, Dallas, TX 75207
Main Phone
(214) 749-8641
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Dallas County Jail.
Messaging
Electronic messages to and from the inmate.
Provider: Securus
Electronic messaging via Securus. Messages monitored by Dallas County Sheriff's staff.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Remote video visits available through Securus. Schedule in advance.
Photo Sharing
Send approved digital or physical photos.
Physical photo mail accepted subject to Dallas County content restrictions. No digital service.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Fund a Securus AdvancePay account to receive inmate-initiated calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: Securus
Commissary deposits via Securus. Separate from phone account funding.
Communication Providers at Dallas County Jail
These providers operate communication services at this facility. Each may cover different services.
Securus
Primary provider for all Dallas County jail communication services.
Learn More About SecurusCommunication Rules at Dallas County Jail
- All Dallas County jail communication goes through Securus. After TDCJ transfer, switch to JPay and GTL.
- Calls, messages, and visits are monitored by Dallas County Sheriff's staff.
- Phone and commissary accounts are maintained separately in Securus.
- Video visits require advance scheduling through Securus.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Dallas County Jail
Common questions from families about communication at this facility.
- How do I contact someone at Dallas County Jail?
- All communication services at Dallas County Jail are through Securus. Create an account at securustech.net or through the Securus app. One account covers phone calls, video visits, messaging, and money transfers.
- Can I do a video visit at Dallas County Jail?
- Yes, remote video visits are available through Securus. Log into your account, navigate to video visitation, select Dallas County Jail (Lew Sterrett), and choose an available time slot. Schedule at least 24 hours in advance.
- How do I find if someone is in Dallas County Jail?
- Dallas County provides an online inmate search at dallascounty.org. You can search by name to confirm whether someone is currently in county custody and which facility they are held in.
- What happens to communication when someone is transferred to TDCJ?
- After sentencing and transfer to a Texas Department of Criminal Justice state prison, Securus no longer applies. TDCJ facilities use JPay for messaging and money, and GTL for phone and video. Create those accounts before or immediately after the transfer to maintain communication.
- How do I send money to a Dallas County Jail inmate?
- Commissary deposits go through Securus. Log in to your account and use the money transfer feature. You can fund via debit or credit card. Note that commissary and phone funds are separate within the Securus system.
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