VideoGram
VideoGram is a Securus feature that allows families to send a short pre-recorded video message to an incarcerated loved one. VideoGrams are reviewed by staff before delivery and are viewed by the inmate on their tablet or kiosk. VideoGrams are distinct from live video visits which occur in real time at a scheduled time.
What Is VideoGram?
A VideoGram is a short recorded video that a family member creates and sends through their Securus account. Unlike a live video visit which requires both parties to be available at the same time, a VideoGram is recorded at any time and delivered asynchronously for the inmate to watch when available.
VideoGram availability depends on whether the facility has enabled the feature through Securus. Check your account dashboard for availability. VideoGrams go through staff review before delivery. They are a good option when scheduling a live video visit is difficult.
Related Providers
Communication providers that are relevant to VideoGram.
Related Terms
Explore other glossary terms that are closely connected to this topic.
Video Visitation
Video visitation is a scheduled video call service that allows families to see and speak with incarcerated loved ones through a secure platform, without traveling to the correctional facility.
CommunicationeMessaging
eMessaging refers to electronic messaging services available to prison and jail inmates through approved communication platforms such as JPay, CorrLinks, ConnectNetwork, and GettingOut.
ProvidersSecurus Technologies
Securus Technologies is one of the two largest prison communication companies in the United States alongside GTL ViaPath. Securus provides phone calls, video visits, messaging, and digital mail services to over 1,200 correctional facilities across 45 states. Securus was acquired by Aventiv Technologies and also owns JPay. In 2025, Securus won the California CDCR contract worth $315 million replacing ViaPath.
People Also Ask
Related questions families often search for alongside this topic.
What is Video Visitation?
Video visitation is a scheduled video call service that allows families to see and speak with incarcerated loved ones through a secure platform, without traveling to the correctional facility.
Read full definitionWhat is eMessaging?
eMessaging refers to electronic messaging services available to prison and jail inmates through approved communication platforms such as JPay, CorrLinks, ConnectNetwork, and GettingOut.
Read full definitionWhat is Securus Technologies?
Securus Technologies is one of the two largest prison communication companies in the United States alongside GTL ViaPath. Securus provides phone calls, video visits, messaging, and digital mail services to over 1,200 correctional facilities across 45 states. Securus was acquired by Aventiv Technologies and also owns JPay. In 2025, Securus won the California CDCR contract worth $315 million replacing ViaPath.
Read full definitionReady to Get Started?
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