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Administration

Facility Transfer

A facility transfer is when an incarcerated person is moved from one correctional facility to another. Transfers can be within the same system such as from one state prison to another, or between systems such as from county jail to state prison. Communication accounts and balances may or may not transfer depending on whether the new facility uses the same provider. Families should always verify the new facility and provider before funding new accounts.

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What Is Facility Transfer?

Facility transfers are common in the correctional system and happen for many reasons including reclassification, programming needs, facility overcrowding, or disciplinary reasons. When a transfer occurs, families often experience a period of no communication while the inmate is processed at the new facility.

The most important step after a transfer is confirmed is to find out whether the new facility uses the same communication provider. If the provider changes, existing account balances may not transfer. Contact the original provider about refund options and set up new accounts with the new provider as quickly as possible.

People Also Ask

Related questions families often search for alongside this topic.

What is DOC Number?

A DOC number is the identification number assigned by a state Department of Corrections to every person sentenced to state prison.

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What is Classification?

Classification is the process by which a correctional system assigns an inmate to a specific security level and facility based on their offense, criminal history, behavior, and other factors. Classification determines whether someone is housed at minimum, medium, or maximum security. The classification level affects communication privileges, visitation rules, and which specific facility the person is assigned to.

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What is Inmate Search?

An inmate search is the process of using an official online database or locator tool to find where a specific person is currently incarcerated, including their facility location and basic status information.

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What is Orientation?

Orientation is the period after an inmate arrives at a new facility during which they learn the rules, procedures, and available services. During orientation, inmates are typically informed about how to set up phone accounts, add contacts to their approved list, and access available communication services. Families may experience a delay in receiving calls while the inmate completes orientation.

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