Orientation
Orientation is the period after an inmate arrives at a new facility during which they learn the rules, procedures, and available services. During orientation, inmates are typically informed about how to set up phone accounts, add contacts to their approved list, and access available communication services. Families may experience a delay in receiving calls while the inmate completes orientation.
What Is Orientation?
When someone arrives at a new correctional facility, they go through an orientation period that can last from a few days to several weeks. During this time, communication with family may be limited while the inmate sets up their approved contact list, learns facility rules, and completes any required intake assessments.
If a family does not hear from a loved one shortly after a transfer or initial incarceration, the orientation period is a common reason. The inmate typically sends a letter or card during orientation with their new address and any ID numbers the facility assigned.
Related Terms
Explore other glossary terms that are closely connected to this topic.
Approved Contact List
An approved contact list is the list of people an inmate is authorized to communicate with through phone calls, messages, or visits.
AdministrationInmate ID Number
An inmate ID number is a unique identification code assigned to a person when they enter the correctional system, used across all facility systems to track their record, location, account information, and communications.
AdministrationDOC Number
A DOC number is the identification number assigned by a state Department of Corrections to every person sentenced to state prison.
People Also Ask
Related questions families often search for alongside this topic.
What is Approved Contact List?
An approved contact list is the list of people an inmate is authorized to communicate with through phone calls, messages, or visits.
Read full definitionWhat is Inmate ID Number?
An inmate ID number is a unique identification code assigned to a person when they enter the correctional system, used across all facility systems to track their record, location, account information, and communications.
Read full definitionWhat is DOC Number?
A DOC number is the identification number assigned by a state Department of Corrections to every person sentenced to state prison.
Read full definitionReady to Get Started?
Now that you understand Orientation, explore the provider directory, compare your options, or browse all facilities to find the right fit for your situation.