Pontiac Correctional Center
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- Facility Type
- State Facility
- Security Level
- Maximum
- Inmate Capacity
- Not available
- Established
- 1871
- Operated By
- Illinois Department of Corrections
Pontiac Correctional Center Inmate Communication Overview
Pontiac Correctional Center is a maximum-security state prison for men in Pontiac, Illinois, operated by the Illinois Department of Corrections. Opened in 1871, it is one of the oldest and most secure prisons in the state, housing maximum-security inmates along with specialized mental health and protective custody populations.
Phone calls at Illinois state prisons run through ICSolutions tablets. Under IDOC's Voices of Connection pilot program, each person in custody receives 775 free domestic phone minutes per month, made through a phone dialer app on the ICSolutions tablet when connected to Wi-Fi. The tablets are not designed for messaging or entertainment.
Money is deposited to inmate accounts through JPay online, by phone, by MoneyGram, or by money order mailed to the facility. In-person visits require the visitor to be approved and scheduled in advance.
Facility Information
Contact details and location information for this correctional facility.
Official Website
Visit official siteCommunication Options
Available communication services at Pontiac Correctional Center.
Messaging
Electronic messages to and from the inmate.
ICSolutions tablets are for calls only, not messaging. Confirm any messaging options with the facility.
Video Calls
Remote or in-person video visitation.
Video visitation not confirmed. Confirm current visit options with the institution.
Photo Sharing
Send approved digital or physical photos.
Photo sharing not confirmed. Physical photos by mail are subject to IDOC content rules.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: ICSolutions
Calls through the ICSolutions tablet dialer app, with 775 free domestic minutes per month under the IDOC pilot.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Deposits through JPay online, by phone, by MoneyGram, or by money order mailed to the facility.
Communication Providers at Pontiac Correctional Center
These providers operate communication services at this facility. Each may cover different services.
ICSolutions
ICSolutions provides the phone dialer app on IDOC tablets, with 775 free domestic minutes per month under the Voices of Connection pilot.
View ICSolutions ServicesJPay
JPay handles electronic money deposits to IDOC inmate accounts online, by phone, and by MoneyGram.
View JPay ServicesCommunication Rules at Pontiac Correctional Center
- Inmates call from the ICSolutions tablet dialer app. They cannot receive incoming calls.
- The free-minutes pilot covers domestic calls. International calls may carry adjusted rates.
- Send money only through JPay or official IDOC methods. Never send cash.
- In-person visits require approval and advance scheduling. Confirm current visiting days with the facility.
- All calls are monitored under IDOC policy.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Pontiac Correctional Center
Common questions from families about communication at this facility.
- How do phone calls work at Pontiac Correctional Center?
- Calls are made through a phone dialer app on ICSolutions tablets. Under IDOC's Voices of Connection pilot, each person in custody gets 775 free domestic phone minutes per month.
- Can I message an inmate at Pontiac Correctional Center?
- The ICSolutions tablets are designed for phone calls, not messaging. Confirm any messaging options directly with the facility.
- How do I send money to a Pontiac inmate?
- Deposit through JPay online, by phone at 1-800-574-5729, by MoneyGram, or mail a money order to the facility with the inmate's name and IDOC number.
- Can I visit someone at Pontiac Correctional Center?
- Yes, but visits must be approved and scheduled in advance. Confirm current visiting days and rules with the institution before traveling.
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