Pinellas County Jail
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- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Pinellas County Sheriff's Office
Pinellas County Jail Inmate Communication Overview
Pinellas County Jail is the county detention facility in Clearwater, Florida, operated by the Pinellas County Sheriff's Office. It houses pretrial and sentenced inmates from across Pinellas County on 49th Street North in Clearwater. The jail moved its family visitation fully to remote video in late 2025, replacing its old onsite visitation center with tablet-based communication in every housing unit.
Communication at Pinellas County Jail runs through Smart Communications. Families create an account on the Smart Communications website to schedule remote video visits, exchange electronic messages, and send photos; inmates can also initiate video sessions on demand from their tablets. There are no face-to-face visits except specifically approved professional visits. Online money deposits for inmate accounts go through ConnectNetwork.
Inmates receive several free video sessions per week, with additional time available for purchase, so families should confirm the current free-visit allowance before paying for extra time. Legal mail still goes to the jail's mailing address on 49th Street North. Because video, messaging, and money run through two different systems, families need both a Smart Communications account and a ConnectNetwork account.
Facility Information
Contact details and location information for this correctional facility.
Address
14400 49th Street North, Clearwater, FL 33762
Main Phone
(727) 464-6415
Administrative line — not for inmate calls
Communication Options
Available communication services at Pinellas County Jail.
Messaging
Electronic messages to and from the inmate.
Available. Electronic messaging through Smart Communications; create an account at smartinmate.com to connect.
Video Calls
Remote or in-person video visitation.
Available. Remote video visits through Smart Communications, scheduled or inmate-initiated on demand. No face-to-face visits.
Photo Sharing
Send approved digital or physical photos.
Available. Send photos to inmates through Smart Communications messaging.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Phone options not confirmed. Check the PCSO inmate information page for current phone service details.
Money Transfer
Send funds to commissary or phone accounts.
Provider: ConnectNetwork
Available. Online deposits at connectnetwork.com; money orders and lobby kiosks also accepted.
Communication Providers at Pinellas County Jail
These providers operate communication services at this facility. Each may cover different services.
ConnectNetwork
Online deposits to inmate accounts through connectnetwork.com.
View ConnectNetwork ServicesCommunication Rules at Pinellas County Jail
- Create a Smart Communications account at smartinmate.com to schedule visits and message.
- There are no face-to-face visits except specifically approved professional visits.
- Inmates get a set number of free video sessions weekly; confirm the allowance before buying more.
- Use ConnectNetwork for online money deposits, separate from the Smart Communications account.
- Answer inmate-initiated video sessions within the three-minute window.
Related Facilities
Other correctional facilities with communication guides.
Hillsborough County Department of Corrections
Frequently Asked Questions — Pinellas County Jail
Common questions from families about communication at this facility.
- How do video visits work at Pinellas County Jail?
- All family visits are remote through Smart Communications. Create an account at smartinmate.com to schedule visits, or answer inmate-initiated sessions on demand. Each visit is 30 minutes.
- How do I message an inmate?
- Use Smart Communications messaging at smartinmate.com. Inmates receive a set number of free messages per month.
- How do I add money to an inmate's account?
- Deposit online at connectnetwork.com, send a money order by mail, or use the lobby kiosks. Include the inmate's full name, docket number, and housing assignment.
- Can I visit in person?
- No. Family visits are remote only. Only professional visits specifically approved by jail command happen in person.
- Where is the jail?
- 14400 49th Street North, Clearwater, FL 33762. Call 727-464-6415 for general information.
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