Palm Beach County Main Detention Center
Find messaging, video, and phone options for Palm Beach County Main Detention Center. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Palm Beach County Sheriff's Office
Palm Beach County Main Detention Center Inmate Communication Overview
The Palm Beach County Main Detention Center is the primary county jail in West Palm Beach, Florida, operated by the Palm Beach County Sheriff's Office. It sits on Gun Club Road and serves as the county's main intake and housing facility for pretrial and sentenced inmates. The county also runs a west detention center in Belle Glade, with video visitation centers in West Palm Beach and Belle Glade supporting family visits across the county.
Phone calls at the Main Detention Center run through Securus; families set up a Securus phone account so the inmate can call them. Video visitation is handled separately through GTL, with visits scheduled in advance and held at the county's video visitation centers or remotely. Mail is restricted to postcards, which are scanned and delivered to the inmate. Money for commissary goes through Access Corrections SmartDeposit or lobby kiosks.
All visits are by video; there are no contact visits. Visitors must register before scheduling, and visits take place at the Central Video Visitation Center on Weisman Way or the West County center in Belle Glade, or from home where available. Because two different companies handle phones and video, families need accounts with both Securus and GTL to use every communication option.
Facility Information
Contact details and location information for this correctional facility.
Address
3228 Gun Club Rd, West Palm Beach, FL 33406
Main Phone
(561) 688-4401
Administrative line — not for inmate calls
Communication Options
Available communication services at Palm Beach County Main Detention Center.
Messaging
Electronic messages to and from the inmate.
Messaging not confirmed for this facility. Check the PBSO corrections pages for current options.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Available. All visits are by video, scheduled in advance through GTL at the county's visitation centers or remotely.
Photo Sharing
Send approved digital or physical photos.
Photo sharing not confirmed. Check the visitation provider's page for current options.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Available. Inmate-initiated calls. Set up a Securus phone account so the inmate can call you.
Money Transfer
Send funds to commissary or phone accounts.
Deposits through Access Corrections SmartDeposit online or at lobby kiosks.
Communication Providers at Palm Beach County Main Detention Center
These providers operate communication services at this facility. Each may cover different services.
Securus
Inmate phone system; families fund Securus phone accounts.
View Securus ServicesGTL
Video visitation provider for the county's detention centers.
View GTL ServicesCommunication Rules at Palm Beach County Main Detention Center
- Set up a Securus phone account for calls and a GTL account for video visits; they are separate systems.
- Register before scheduling a video visit; visitors must be on the inmate's approved list.
- Mail is postcard-only; include the inmate's booked name, jacket number, and cell assignment.
- Check in 15 minutes early for video visits with a current government photo ID.
- Leave cell phones and smart watches outside the visitation area.
Related Facilities
Other correctional facilities with communication guides.
Turner Guilford Knight Correctional Center
Frequently Asked Questions — Palm Beach County Main Detention Center
Common questions from families about communication at this facility.
- How do phone calls work at Palm Beach County Main Detention Center?
- Calls run through Securus. Set up a Securus phone account at 800-844-6591 so the inmate can call you.
- How do I schedule a video visit?
- Register first, then reserve a time through GTL. Visits happen at the Central Video Visitation Center in West Palm Beach or the West County center in Belle Glade.
- What mail is allowed?
- Postcards only, 3.5x5 to 4.25x6 inches, in blue or black ink, with the inmate's booked name, jacket number, and cell assignment. Send to P.O. Box 24716, West Palm Beach, FL 33416.
- How do I add money to an account?
- Use Access Corrections SmartDeposit at accesscorrections.com or 866-394-0490, or the kiosks in the release lobby and visitation center.
- Where is the Main Detention Center?
- 3228 Gun Club Rd, West Palm Beach, FL 33406. Reach the jail at 561-688-4401.
Stay Connected with Palm Beach County Main Detention Center
Compare all available providers, search for other Florida facilities, and find the right communication options for your family. Free, with no account required.