Orange County Jail
Find messaging, video, and phone options for Orange County Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Orange County Corrections Department
Orange County Jail Inmate Communication Overview
Orange County Jail is the main county jail for Orange County, Florida, operated by the Orange County Corrections Department and located on South John Young Parkway in Orlando. The campus includes the main jail facility along with related housing facilities, and it books and houses pretrial and sentenced inmates from across the county. With well over a thousand beds, it is one of the largest county jails in Central Florida, and families often travel from across the region to reach it.
Communication at Orange County Jail runs through GTL (ViaPath). Families set up phone accounts through GTL, and video visits are scheduled through the county's GTL VisitMe portal. Inmates cannot receive incoming calls, so families need a funded phone account before the inmate can call them. Remote video visits are available from home and from the county's visitation center, and visits must be scheduled in advance through the GTL system.
Because this is a large intake facility, new arrivals may move between booking and housing before their first call, so it is worth waiting until the inmate's housing assignment is set before funding accounts. All calls and video visits are monitored and recorded. For the fastest answers about a specific inmate's status, use the county's online inmate search before setting up communication accounts.
Facility Information
Contact details and location information for this correctional facility.
Address
3855 S John Young Pkwy, Orlando, FL 32839
Main Phone
(407) 836-3400
Administrative line — not for inmate calls
Communication Options
Available communication services at Orange County Jail.
Messaging
Electronic messages to and from the inmate.
Provider: GTL
Available. Electronic messaging options listed on the facility's inmate services page.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Available. Remote video visits through the county's GTL VisitMe portal, scheduled in advance.
Photo Sharing
Send approved digital or physical photos.
Photo sharing not confirmed for this facility. Check the GTL visit portal or the corrections department's visitation page.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Available. Inmate-initiated calls only. Fund a GTL phone account so the inmate can call you.
Money Transfer
Send funds to commissary or phone accounts.
Account funding options are listed on the county's inmate services page. Check there for current deposit methods.
Communication Providers at Orange County Jail
These providers operate communication services at this facility. Each may cover different services.
GTL
Phone calls and remote video visits through GTL/ViaPath, including the county's VisitMe portal.
View GTL ServicesCommunication Rules at Orange County Jail
- Set up a GTL phone account before the inmate calls; inmates cannot receive incoming calls.
- Schedule video visits in advance through the county's GTL VisitMe portal.
- Wait until the inmate's housing assignment is set before funding communication accounts.
- Save the inmate's booking number; most systems require it for deposits and visit scheduling.
- All calls and video visits are monitored and recorded.
Related Facilities
Other correctional facilities with communication guides.
Hillsborough County Department of Corrections
Frequently Asked Questions — Orange County Jail
Common questions from families about communication at this facility.
- How do I receive calls from an inmate at Orange County Jail?
- Fund a GTL phone account online or by phone. The inmate places the call to you; you cannot call the inmate directly.
- How do video visits work at Orange County Jail?
- Register at the county's GTL VisitMe portal, schedule a remote visit in advance, and check in through the app before your session. Visits are time-limited and fee-based.
- Where is Orange County Jail located?
- 3855 S John Young Pkwy, Orlando, FL 32839. The campus includes the main jail and related housing facilities.
- Can I send mail to an inmate?
- Yes. Address personal mail with the inmate's full name, booking number, and cell assignment to P.O. Box 4970, Orlando, FL 32802-4970.
- How do I find an inmate's booking number?
- Use the Orange County Corrections Department's online inmate search before setting up accounts.
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