Arapahoe County Detention Center
Find messaging, video, and phone options for Arapahoe County Detention Center. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Arapahoe County Sheriff's Office
Arapahoe County Detention Center Inmate Communication Overview
The Arapahoe County Detention Center in Centennial is operated by the Arapahoe County Sheriff's Office and is the main adult detention facility for the county, housing pretrial detainees and sentenced inmates.
Inmate communication at the jail runs on the GTL family of platforms. Phone service is funded through AdvancePay accounts on ConnectNetwork, PIN debit calling and tablet services are funded through the offender's account, and video visitation is scheduled and funded separately through GettingOut. The county's official payment poster lists each account type and where to fund it, so families should match the account to the service they want.
Deposits can be made online, through the GettingOut and ConnectNetwork mobile apps, at the lobby kiosk, or by toll-free phone. Because phone, tablet, and video visitation each use a different account, double-check that you are funding the right one before the first call or visit.
Communication Options
Available communication services at Arapahoe County Detention Center.
Messaging
Electronic messages to and from the inmate.
Provider: GettingOut
Tablet-based messaging through GettingOut. Fund the account at gettingout.com.
Video Calls
Remote or in-person video visitation.
Provider: GettingOut
Video visits scheduled and funded through GettingOut. This uses a separate account from phone service.
Photo Sharing
Send approved digital or physical photos.
Photo sharing is not confirmed. Physical photos by mail follow standard jail mail rules.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls through GTL. Fund an AdvancePay account on ConnectNetwork or a PIN debit account for the inmate.
Money Transfer
Send funds to commissary or phone accounts.
Provider: GTL
Deposits through ConnectNetwork, the GettingOut and ConnectNetwork apps, the lobby kiosk, or toll-free phone. Payment services run through GTL Financial Services.
Communication Providers at Arapahoe County Detention Center
These providers operate communication services at this facility. Each may cover different services.
GTL
GTL provides phone service at the Arapahoe County jail. Family and friends fund AdvancePay accounts through ConnectNetwork; inmates fund PIN debit calling through their own account.
View GTL ServicesGettingOut
GettingOut handles video visitation and tablet-based messaging at the jail. Video visits use a separate GettingOut visitation account.
View GettingOut ServicesCommunication Rules at Arapahoe County Detention Center
- Fund the right account: AdvancePay on ConnectNetwork for calls to you, PIN debit for the inmate's own calling, GettingOut for video visits.
- Video visitation uses a separate GettingOut account from phone service. Do not mix them up.
- Inmates cannot receive incoming calls. They call you once the correct account is funded.
- Deposits can be made online, by app, at the lobby kiosk, or by phone. Fees apply to automated payments.
- All communications are monitored and recorded under Sheriff's Office policy.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Arapahoe County Detention Center
Common questions from families about communication at this facility.
- Which company handles phones at Arapahoe County Detention Center?
- GTL. Family and friends fund AdvancePay phone accounts through ConnectNetwork, and inmates can fund PIN debit calling through their own offender account.
- How do video visits work?
- Video visitation runs through GettingOut and uses a separate visitation account from phone service. Schedule and fund visits at gettingout.com.
- Can I message an inmate?
- Yes. Tablet-based messaging is available through GettingOut. Fund the account at gettingout.com.
- How do I send money to an inmate?
- Deposit online through ConnectNetwork or gettingout.com, through the mobile apps, at the lobby kiosk, or by toll-free phone. You will need the offender's name, ID number, and date of birth. Fees apply.
- Why are there different accounts?
- The county separates AdvancePay (calls to your number), PIN debit (the inmate's own calling and tablet use), and GettingOut video visitation into different accounts. Fund each one for the service you want to use.
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