ViaPath
ViaPath Technologies is the rebranded name of GTL (Global Tel Link), one of the two largest prison communication companies in the United States. ViaPath operates ConnectNetwork for consumer-facing phone and messaging services and GettingOut through its Telmate subsidiary for county jail video visits. ViaPath lost the California CDCR contract to Securus in 2025.
What Is ViaPath?
ViaPath Technologies is the corporate name under which GTL now operates. The company rebranded from GTL to ViaPath in recent years. ViaPath serves over 1,800 correctional facilities through its ConnectNetwork and GettingOut platforms. New Jersey began transitioning from JPay to ViaPath in 2025, and Ohio previously transitioned from Securus to ViaPath.
The name ViaPath appears in official state DOC communications but families typically interact with the brand through ConnectNetwork at connectnetwork.com or GettingOut at gettingout.com. Customer service for ViaPath can be reached at 877-650-4249.
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GTL
GTL stands for Global Tel Link, a telecommunications company founded in 1989 that provides phone, messaging, video, and money transfer services to correctional facilities. GTL rebranded as ViaPath Technologies and operates ConnectNetwork as its consumer platform and GettingOut through its Telmate subsidiary. GTL delivers services to over 1,800 facilities across the United States.
CommunicationAdvancePay
AdvancePay is a prepaid collect calling service offered by GTL through ConnectNetwork that allows family members to fund a calling account linked to their phone number so an inmate can call them.
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What is GTL?
GTL stands for Global Tel Link, a telecommunications company founded in 1989 that provides phone, messaging, video, and money transfer services to correctional facilities. GTL rebranded as ViaPath Technologies and operates ConnectNetwork as its consumer platform and GettingOut through its Telmate subsidiary. GTL delivers services to over 1,800 facilities across the United States.
Read full definitionWhat is AdvancePay?
AdvancePay is a prepaid collect calling service offered by GTL through ConnectNetwork that allows family members to fund a calling account linked to their phone number so an inmate can call them.
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