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Communication

Mail Scanning

Mail scanning is a system where incoming physical mail is intercepted at a central processing facility, scanned digitally, and delivered to the inmate electronically or as a photocopy rather than as the original physical letter.

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What Is Mail Scanning?

Mail scanning is a system where incoming physical mail is intercepted at a central processing facility, scanned digitally, and delivered to the inmate electronically or as a photocopy rather than as the original physical letter. Many state prison systems have adopted mail scanning as a security measure to prevent contraband from entering facilities through mail. Oklahoma, Missouri, North Carolina, and North Dakota are among the states with mail scanning systems.

A family mails a letter to a Missouri state prison. Instead of being delivered physically to the facility, the letter is rerouted to a Securus Digital Mail Center in another city, scanned, and delivered digitally to the inmate's tablet.

People Also Ask

Related questions families often search for alongside this topic.

What is Digital Mail?

Digital mail is the electronic delivery of letters and photos to inmates through approved platforms, either by family uploading content directly through a service like JPay or Pigeonly, or through a mail scanning system that converts physical mail into digital format.

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What is Legal Mail?

Legal mail is correspondence between an incarcerated person and their attorney, court, or government agency that is protected by attorney-client privilege and handled differently from regular personal mail.

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What is Contraband?

Contraband is any item that is prohibited inside a correctional facility.

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