Will County Adult Detention Facility
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- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Will County Sheriff's Office
Will County Adult Detention Facility Inmate Communication Overview
The Will County Adult Detention Facility is the county jail in Joliet, Illinois, operated by the Will County Sheriff's Office. It holds pretrial detainees and sentenced inmates for Will County, southwest of Chicago. Video visitation is conducted at the facility's video visitation center on Glenwood Avenue in Joliet.
Inmate telephone services at Will County are provided by Smart Communications through smartinmate.com, per an official notice from the Will County Adult Detention Center. Families and friends create an account at smartinmate.com or call Smart Communications customer care to set up prepaid collect, PIN debit, or voicemail accounts.
Visits at Will County are by video, scheduled in advance through the sheriff's visitation system. Because the phone vendor is Smart Communications rather than one of the national providers covered in our provider database, account setup steps below are general. Confirm current visit scheduling details on the Will County Sheriff's corrections page.
Communication Options
Available communication services at Will County Adult Detention Facility.
Messaging
Electronic messages to and from the inmate.
Messaging availability not confirmed. Ask the facility or Smart Communications about electronic messaging options.
Video Calls
Remote or in-person video visitation.
Video visitation is offered, including remote visits. Confirm the scheduling platform on the Will County Sheriff's visitation page.
Photo Sharing
Send approved digital or physical photos.
Photo sharing not confirmed. Check the current visitation and tablet services information.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Phone service is provided by Smart Communications (smartinmate.com), not yet covered in our provider database.
Money Transfer
Send funds to commissary or phone accounts.
Confirm current deposit options on the Will County Sheriff's inmate services page.
Communication Providers at Will County Adult Detention Facility
These providers operate communication services at this facility. Each may cover different services.
Communication Rules at Will County Adult Detention Facility
- Phone accounts are set up through Smart Communications at smartinmate.com, not through GTL or Securus.
- Visits are video-based. Schedule ahead and follow the sheriff's visitation information page for hours.
- Confirm the current video visit scheduling platform with the facility before your first visit.
- All calls and visits are monitored and recorded.
- Do not send cash. Use the official deposit methods listed by the sheriff's office.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Will County Adult Detention Facility
Common questions from families about communication at this facility.
- How do phone calls work at Will County Adult Detention Facility?
- Inmate telephone service is provided by Smart Communications. Families create an account at smartinmate.com or call their customer care line to set up prepaid collect or PIN debit calling.
- Can I visit someone at Will County Adult Detention Facility?
- Yes, visits are conducted by video. Check the Will County Sheriff's visitation information page for scheduling rules, hours, and any fees before planning a visit.
- Is there an app for contacting Will County inmates?
- Smart Communications is the phone vendor. Confirm with the facility whether messaging or video visits are handled through a Smart Communications app or a separate visitation platform.
- How do I send money to a Will County detainee?
- Use the deposit methods published on the Will County Sheriff's corrections page. Confirm the current vendor and options before sending funds.
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