Suzanne Lee Kays Detention Facility
Find messaging, video, and phone options for Suzanne Lee Kays Detention Facility. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial
- Inmate Capacity
- Not available
- Established
- 1993
- Operated By
- Dallas County Sheriff's Department
Suzanne Lee Kays Detention Facility Inmate Communication Overview
The Suzanne Lee Kays Detention Facility, also known as the South Tower, is part of the Lew Sterrett Justice Center complex in downtown Dallas, operated by the Dallas County Sheriff's Department. It was dedicated in 1995 in memory of Suzanne Lee Kays, a sheriff's deputy killed in the line of duty in 1989, just days after graduating from the sheriff's academy. The tower functions alongside the rest of the Lew Sterrett complex as part of Dallas County's main jail system, holding people booked by the Dallas Police Department and other agencies across the county.
Families reaching someone at the South Tower use the same providers as the rest of the Lew Sterrett complex. GettingOut handles electronic messaging, photo sharing, and money transfers through one online account. Securus handles phone calls and video visitation through a separate account. To message someone, create a GettingOut account and search using the person's name and booking information. To talk by phone, set up a Securus account and add funds so you can accept calls placed from inside the jail.
Because the South Tower shares the Lew Sterrett complex's high booking volume, wait times for account approval or video visit slots can run longer than at smaller jails. It helps to set up accounts early and check often for available appointment times. After conviction and sentencing to state prison, people are transferred to a Texas Department of Criminal Justice unit, where the communication provider setup is different from the county jail.
Facility Information
Contact details and location information for this correctional facility.
Address
111 W. Commerce St, Dallas, TX 75202
Main Phone
(214) 761-9025
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Suzanne Lee Kays Detention Facility.
Messaging
Electronic messages to and from the inmate.
Provider: GettingOut
Messages go through a review process before delivery.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Video visit slots can fill quickly given the jail's size. Book early.
Photo Sharing
Send approved digital or physical photos.
Provider: GettingOut
Photos can be attached to messages through the GettingOut app.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Fund a Securus account to accept calls from the jail.
Money Transfer
Send funds to commissary or phone accounts.
Provider: GettingOut
Add commissary funds through GettingOut.
Communication Providers at Suzanne Lee Kays Detention Facility
These providers operate communication services at this facility. Each may cover different services.
GettingOut
Handles messaging, photo sharing, and money transfers for the Suzanne Lee Kays Detention Facility (South Tower).
View GettingOut ServicesSecurus
Handles phone calls and video visitation for the Suzanne Lee Kays Detention Facility (South Tower).
View Securus ServicesCommunication Rules at Suzanne Lee Kays Detention Facility
- GettingOut handles messaging, photos, and money. Securus handles phone and video.
- The South Tower shares Lew Sterrett's booking system, so confirm the exact housing location before mailing anything.
- All calls, messages, and video visits are subject to monitoring.
- You need the inmate's full name and booking number to locate their account.
- After transfer to a Texas Department of Criminal Justice unit, a different provider setup applies.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Suzanne Lee Kays Detention Facility
Common questions from families about communication at this facility.
- How do I contact someone at Suzanne Lee Kays Detention Facility?
- Create a GettingOut account for messaging, photos, and money, and a Securus account for phone calls and video visits. The South Tower uses the same Dallas County systems as the rest of the Lew Sterrett Justice Center complex.
- Is Suzanne Lee Kays Detention Facility the same as Lew Sterrett Justice Center?
- The Suzanne Lee Kays Detention Facility, also called the South Tower, is part of the Lew Sterrett Justice Center complex in downtown Dallas. It shares the same address, booking system, and communication providers.
- Is video visitation available at Suzanne Lee Kays Detention Facility?
- Yes, through Securus. Because the complex holds a large population, available time slots can fill up fast, so check often and book as early as you can.
- How do I check if someone is in custody at Suzanne Lee Kays Detention Facility?
- Dallas County provides an online inmate search tool. You can also call the jail's information line at (214) 761-9025, which is staffed 24 hours a day.
- What happens after someone is sentenced to state prison from Dallas County?
- People sentenced to state time are transferred to a Texas Department of Criminal Justice unit. Communication providers at TDCJ units differ from the county jail, so check the new facility's setup right after any transfer.
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