Richmond City Justice Center
Find messaging, video, and phone options for Richmond City Justice Center. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Richmond City Sheriff's Office
Richmond City Justice Center Inmate Communication Overview
The Richmond City Justice Center is the city jail in Richmond, Virginia, operated by the Richmond City Sheriff's Office. Located on Fairfield Way, it houses around 1,400 pretrial and sentenced inmates and serves as the main intake facility for the city of Richmond.
The sheriff's office equipped the jail with GTL tablets that support web-based video chats and text messaging from the inmate's housing unit. Families set up GTL accounts to pay for video time and messages, and phone calls run through GTL's phone system as well.
Video chats and messages are fee-based, with video time billed per minute, so families should confirm current rates on the GTL site before funding an account. Visitors must be on the inmate's approved list. All calls, video chats, and messages are monitored and recorded except legal communications.
Facility Information
Contact details and location information for this correctional facility.
Address
1701 Fairfield Way, Richmond, VA 23223
Main Phone
(804) 646-4464
Administrative line — not for inmate calls
Communication Options
Available communication services at Richmond City Justice Center.
Messaging
Electronic messages to and from the inmate.
Provider: GTL
Available. Text messaging through GTL facility tablets and the GettingOut app.
Video Calls
Remote or in-person video visitation.
Provider: GettingOut
Available. Video visits through GettingOut; register and verify your identity first.
Photo Sharing
Send approved digital or physical photos.
Provider: GettingOut
Available. Photo sharing through the GettingOut app where the facility allows it.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Available. Inmate-initiated calls through GTL.
Money Transfer
Send funds to commissary or phone accounts.
Deposit options are listed on the sheriff's inmate information page.
Communication Providers at Richmond City Justice Center
These providers operate communication services at this facility. Each may cover different services.
GTL
Phone system and facility tablets for video chats and text messaging.
View GTL ServicesGettingOut
GTL's consumer platform for video visits, messaging, and photo sharing.
View GettingOut ServicesCommunication Rules at Richmond City Justice Center
- Set up a GTL account to pay for video chats and messages on the facility tablets.
- Verify your identity on GettingOut before scheduling a video visit.
- Confirm the visitor is on the inmate's approved list.
- Confirm current per-minute video rates on the GTL site before funding an account.
- All calls, video chats, and messages are monitored and recorded except legal communications.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Richmond City Justice Center
Common questions from families about communication at this facility.
- How do video visits work at Richmond City Justice Center?
- Video visits run through GettingOut and GTL tablets in the facility. Register, verify your identity, and schedule in advance. Video time is billed per minute.
- How do phone calls work?
- Calls run through GTL's phone system. Fund an account so the inmate can call you.
- Can I message an inmate?
- Yes. Text messaging is available through the GTL tablets and the GettingOut app, billed per message.
- Where is the justice center?
- 1701 Fairfield Way, Richmond, VA 23223. Call 804-646-4464 for information.
- How do I add money?
- Deposit options are listed on the sheriff's inmate information page; confirm current methods before sending funds.
Stay Connected with Richmond City Justice Center
Compare all available providers, search for other Virginia facilities, and find the right communication options for your family. Free, with no account required.