Pima County Adult Detention Complex
Find messaging, video, and phone options for Pima County Adult Detention Complex. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Pima County Sheriff's Department
Pima County Adult Detention Complex Inmate Communication Overview
The Pima County Adult Detention Complex in Tucson is operated by the Pima County Sheriff's Department and provides detention services for law enforcement agencies across metropolitan Tucson and Pima County. It is one of the largest jails in Arizona.
Global Tel Link (GTL) provides the technology platform for the jail, including tablets, phones, video visits, and electronic messaging. Families register on the GettingOut platform, select the Pima County facility, add the inmate as a contact, and fund the account. Messages are limited in length, and families can attach credits so the inmate can reply. Visits are scheduled online at the county's GTL VisitMe scheduling page, at least one day in advance.
The tablets also carry education, entertainment, and programming content. Because the jail uses video visitation as its primary visit method, families should get comfortable with the GettingOut app and the online scheduling page before the first visit. All communications are monitored under jail policy.
Facility Information
Contact details and location information for this correctional facility.
Address
1270 W. Silverlake Road, Tucson, AZ 85713
Main Phone
(520) 351-8111
Administrative line — not for inmate calls
Communication Options
Available communication services at Pima County Adult Detention Complex.
Messaging
Electronic messages to and from the inmate.
Provider: GTL
Secure messaging through GettingOut. Register, add the inmate, and fund the account. Messages have a character limit, and you can attach credits for replies.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Video visitation is the primary visit method. Schedule online at the county's GTL VisitMe page at least one day in advance. No same-day walk-in visits.
Photo Sharing
Send approved digital or physical photos.
Provider: GTL
Photos can be sent through the GettingOut messaging platform, subject to jail content rules.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls through the GTL phone system. Set up and fund an account before the first call.
Money Transfer
Send funds to commissary or phone accounts.
Deposits can be made online, at the lobby kiosk, by phone, or by mailed money order, but the current vendor setup should be confirmed on the Sheriff's jail pages.
Communication Providers at Pima County Adult Detention Complex
These providers operate communication services at this facility. Each may cover different services.
GTL
GTL provides the phone, tablet, video visit, messaging, and photo platform at the Pima County jail through its GettingOut service. Video visits are scheduled at the county's GTL VisitMe page.
View GTL ServicesCommunication Rules at Pima County Adult Detention Complex
- Register on GettingOut, select the Pima County facility, add your inmate, and fund the account before the first call or visit.
- Schedule video visits at least one day in advance on the county's GTL VisitMe page. Same-day walk-ins are not accepted.
- Keep messages within the character limit and attach reply credits if you want the inmate to respond.
- Call the jail visits hotline at (520) 351-8114 with scheduling questions.
- All communications are monitored under jail policy. Calls to attorneys and public defender offices are handled separately.
Related Facilities
Other correctional facilities with communication guides.
Bernalillo County Metropolitan Detention Center
Frequently Asked Questions — Pima County Adult Detention Complex
Common questions from families about communication at this facility.
- Which company handles communication at the Pima County jail?
- Global Tel Link (GTL) provides phones, tablets, video visits, messaging, and photos through its GettingOut platform. Register at gettingout.com or through the GettingOut app.
- How do video visits work at the Pima County Adult Detention Complex?
- Video visitation is the primary visit method. Schedule online at the county's GTL VisitMe page at least one day in advance. Same-day walk-in visits are no longer accepted.
- Can I send messages and photos to an inmate?
- Yes. Secure messaging and photo sharing run through the GettingOut platform. Messages are limited to a set character count, and you can attach credits so the inmate can reply.
- How do phone calls work?
- Inmates place outgoing calls through the GTL phone system. Families register on GettingOut and fund the account before the first call.
- How do I send money to an inmate?
- Deposits can be made online, at the kiosk in the detention center lobby, by phone, or by mailing a money order. Confirm the current vendor and fee details on the Sheriff's jail pages before sending.
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