Middlesex Jail and House of Correction
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- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Middlesex Sheriff's Office
Middlesex Jail and House of Correction Inmate Communication Overview
The Middlesex Jail and House of Correction is the county correctional facility in Billerica, Massachusetts, operated by the Middlesex Sheriff's Office. It houses men awaiting trial and serving sentences of up to two and a half years for Middlesex County, northwest of Boston.
Communication services at the facility run through Securus Technologies, confirmed in official Middlesex Sheriff's Office procedures and communications materials. Securus provides phone calls, video visits, eMessaging, photo sharing, eCards, and VideoGrams. The sheriff's office materials note that Securus communications services offered at the facility can include all of these options.
Funds for canteen and inmate accounts can be deposited at the lobby kiosk or through Access Corrections online and by phone. The sheriff's office Family Support Services Unit can help families with questions about visits, mail, and telephone contact.
Facility Information
Contact details and location information for this correctional facility.
Main Phone
(978) 667-1711
Administrative line — not for inmate calls
Communication Options
Available communication services at Middlesex Jail and House of Correction.
Messaging
Electronic messages to and from the inmate.
Provider: Securus
Securus eMessaging and Text Connect for messages to and from inmates.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Securus Video Connect for remote video visits, scheduled online at least 24 hours ahead.
Photo Sharing
Send approved digital or physical photos.
Provider: Securus
Photo sharing and VideoGrams through Securus, subject to jail content rules.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Phone calls through Securus. Attorneys set up Securus accounts for privileged calls.
Money Transfer
Send funds to commissary or phone accounts.
Deposits at the lobby kiosk or through Access Corrections online and by phone.
Communication Providers at Middlesex Jail and House of Correction
These providers operate communication services at this facility. Each may cover different services.
Securus
Securus provides phone, video visits, eMessaging, photos, eCards, and VideoGrams at the Middlesex Jail and House of Correction.
View Securus ServicesCommunication Rules at Middlesex Jail and House of Correction
- Create a Securus account to fund calls, schedule video visits, and send messages.
- Schedule video visits online at least 24 hours in advance and log in 15 minutes early.
- Deposit canteen funds at the lobby kiosk or through Access Corrections. The sheriff's office accepts major credit cards.
- Contact the Family Support Services Unit with questions about visits, mail, or phone contact.
- All non-legal calls and visits are monitored and recorded.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Middlesex Jail and House of Correction
Common questions from families about communication at this facility.
- Which service do I use to contact someone at Middlesex Jail and House of Correction?
- Securus Technologies. Create an account to make calls, schedule video visits, and send eMessages, photos, eCards, and VideoGrams.
- How do video visits work at Middlesex Jail?
- Video visits run through Securus Video Connect. Schedule online at least 24 hours in advance, and be logged in at least 15 minutes before the visit. On-site visits use video screens in the jail lobby.
- How do I send money to a Middlesex inmate?
- Funds can be deposited at the lobby deposit kiosk between 6 am and 10 pm, or through the Access Corrections website and by phone at 866-345-1884.
- Who can help my family with questions?
- The Middlesex Sheriff's Office Family Support Services Unit responds to family inquiries about visits, mail, and telephone contact, and can be reached by phone or email.
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