Lake County Jail
Find messaging, video, and phone options for Lake County Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Lake County Sheriff's Office
Lake County Jail Inmate Communication Overview
Lake County Jail is the county detention facility in Waukegan, Illinois, operated by the Lake County Sheriff's Office. It houses pretrial detainees and sentenced inmates from across Lake County, in Chicago's northern suburbs. This is the Illinois Lake County Jail, not to be confused with the Lake County Jail in Crown Point, Indiana.
Communication at Lake County Jail runs through GTL for inmate telephone service and GettingOut for video visitation, electronic messaging, photos, and tablet services. Inmates have access to tablets in their housing units that support messaging, photo sharing, and video visits, in addition to the phones in common areas.
Families set up a GettingOut account online or in the app, select Lake County Jail, and add the inmate to get started. Video visits can be done remotely from home or in the jail lobby, and funds deposited in the inmate's account can be used for phone calls or tablet services.
Communication Options
Available communication services at Lake County Jail.
Messaging
Electronic messages to and from the inmate.
Provider: GettingOut
Electronic messaging through GettingOut, available on tablets in the housing units.
Video Calls
Remote or in-person video visitation.
Provider: GettingOut
Remote video visits from home or lobby video visits, scheduled through GettingOut.
Photo Sharing
Send approved digital or physical photos.
Provider: GettingOut
Photo sharing through GettingOut messaging, subject to jail content rules.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Outgoing calls from common-area phones through the GTL phone system.
Money Transfer
Send funds to commissary or phone accounts.
Confirm current deposit options on the Lake County Sheriff's inmate services page before sending money.
Communication Providers at Lake County Jail
These providers operate communication services at this facility. Each may cover different services.
GTL
GTL provides the inmate telephone service at Lake County Jail, managed through GettingOut accounts.
View GTL ServicesGettingOut
GettingOut handles video visitation scheduling, tablet-based messaging, and photo sharing for Lake County Jail inmates.
View GettingOut ServicesCommunication Rules at Lake County Jail
- Make sure you are looking at the Waukegan, Illinois Lake County Jail, since Indiana also has a Lake County Jail.
- Set up a GettingOut account and select the correct facility before adding funds or scheduling visits.
- Inmates cannot text from the wall phones, but messaging is available through GettingOut tablets in the units.
- Video visits can be started by the inmate on their tablet or scheduled by visitors through GettingOut.
- All calls, messages, and video visits are monitored and recorded.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Lake County Jail
Common questions from families about communication at this facility.
- Which app do I use to contact someone at Lake County Jail in Illinois?
- GettingOut. Create an account at gettingout.com or in the app, select Lake County Jail in Waukegan IL, and add your inmate. The same account handles video visits, messaging, and phone funds.
- Can inmates at Lake County Jail use tablets?
- Yes. Inmates have access to tablets in their housing units that support electronic messaging, photo sharing, books and media, and video visitation.
- How do video visits work at Lake County Jail?
- Video visits can be done remotely from home through the GettingOut app or in the jail lobby. Inmates can also initiate visits from their tablets during their own schedule.
- How do phone calls work at Lake County Jail?
- Inmates use the phones in common areas during recreation hours. Calls run through GTL, and families fund calls through a GettingOut account.
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