Knox County Detention Facility
Find messaging, video, and phone options for Knox County Detention Facility. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Knox County Sheriff's Office
Knox County Detention Facility Inmate Communication Overview
The Knox County Detention Facility is the county jail system in Knoxville, Tennessee, operated by the Knox County Sheriff's Office. It includes the main detention facility and the Roger D. Wilson Detention Facility, which together house pretrial and sentenced inmates from across Knox County.
The county has historically used Securus Technologies for phone calls, messaging, and video visits, but Knox County was rebidding its inmate communication services contract in 2026. Because the current provider is not confirmed, families should verify the active phone and video provider on the sheriff's website or by calling the facility before funding any account.
Visits are scheduled in advance and visitors must be on the inmate's approved list. All calls and video visits are monitored and recorded except legal communications. For the fastest answers about a specific inmate, use the sheriff's online inmate search.
Communication Options
Available communication services at Knox County Detention Facility.
Messaging
Electronic messages to and from the inmate.
Messaging provider not confirmed following the 2026 contract rebid. Check the sheriff's site.
Video Calls
Remote or in-person video visitation.
Video visit provider not confirmed. Check the sheriff's visitation page for current options.
Photo Sharing
Send approved digital or physical photos.
Photo sharing not confirmed for this facility.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Phone provider not confirmed following the 2026 contract rebid. Check the sheriff's site.
Money Transfer
Send funds to commissary or phone accounts.
Deposit options are listed on the sheriff's inmate information page.
Communication Providers at Knox County Detention Facility
These providers operate communication services at this facility. Each may cover different services.
Communication Rules at Knox County Detention Facility
- Confirm the current phone and video provider on the sheriff's website before funding any account.
- Schedule visits in advance; visitors must be on the inmate's approved list.
- All calls and video visits are monitored and recorded except legal communications.
- Use the sheriff's online inmate search to confirm custody and get the booking number.
- Check the sheriff's visitation page for current options following the 2026 contract rebid.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Knox County Detention Facility
Common questions from families about communication at this facility.
- How do I call an inmate at Knox County Detention Facility?
- Knox County was rebidding its inmate communication services contract in 2026. Confirm the current phone provider on the sheriff's website or by calling the facility before funding an account.
- How do video visits work?
- Video visitation is available, but the current provider is not confirmed following the 2026 rebid. Check the sheriff's visitation page for the current scheduling process.
- Can I visit in person?
- Visits are generally by video. Confirm current visitation options on the sheriff's website.
- How do I add money?
- Deposit options are listed on the sheriff's inmate information page; confirm current methods before sending funds.
- Which facilities are part of the Knox County jail system?
- The main detention facility and the Roger D. Wilson Detention Facility, both operated by the Knox County Sheriff's Office.
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