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State PrisonHawaii• Facility Guide

Hawaii Community Correctional Center

Find messaging, video, and phone options for Hawaii Community Correctional Center. Compare providers and discover what communication services are available. Free, no account required.

State PrisonType
Hawaii CountyCounty
Multi-CustodySecurity
Facility Type
State Facility
Security Level
Multi-Custody
Inmate Capacity
226 approx.
Established
Not available
Operated By
Hawaii Department of Corrections and Rehabilitation (DCR)

Hawaii Community Correctional Center Inmate Communication Overview

Hawaii Community Correctional Center is a Hawaii Department of Corrections and Rehabilitation (DCR) facility in Hilo, Hawaii, on the Big Island. It has a capacity of about 226 beds and operates across two sites. The Hale Nani site offers reintegration and work release programming.

Phone service at Hawaii Community Correctional Center runs through GTL and ViaPath, under the ConnectNetwork brand. Families set up a ConnectNetwork account, add the inmate, and fund phone service for outgoing calls.

Visitation follows Hawaii DCR rules. Visitors must be approved and bring valid photo identification. All calls and visits are monitored and recorded.

Communication Options

Available communication services at Hawaii Community Correctional Center.

Messaging

Limited

Electronic messages to and from the inmate.

Provider: ConnectNetwork

Electronic messaging options are not confirmed for this facility. Confirm with ConnectNetwork or the facility.

Video Calls

Available

Remote or in-person video visitation.

Provider: ConnectNetwork

Video visitation through ConnectNetwork. Schedule in advance and confirm eligibility.

Photo Sharing

Limited

Send approved digital or physical photos.

Provider: ConnectNetwork

Photo sharing options are not confirmed for this facility. Confirm with ConnectNetwork or the facility.

Phone Calls

Available

Inmate-initiated phone calls to approved numbers.

Provider: ConnectNetwork

Outgoing calls through the ConnectNetwork phone system. Fund a ConnectNetwork account and keep your number on the approved list.

Money Transfer

Available

Send funds to commissary or phone accounts.

Provider: ConnectNetwork

Fund phone accounts through ConnectNetwork. Trust account deposits follow Hawaii DCR rules.

Communication Providers at Hawaii Community Correctional Center

These providers operate communication services at this facility. Each may cover different services.

ConnectNetwork

MessagingVideoPhotosPhoneMoney Transfer

ConnectNetwork by GTL and ViaPath provides phone service at Hawaii DCR facilities, including Hawaii Community Correctional Center.

View ConnectNetwork Services

Communication Rules at Hawaii Community Correctional Center

  • Set up a ConnectNetwork account and keep your phone number on the inmate's approved list before expecting calls.
  • Visitors must be approved and bring a valid government-issued photo ID.
  • Follow the Hawaii DCR dress code. Inappropriate clothing will get your visit denied.
  • All calls and visits are monitored and recorded.
  • Confirm visiting hours before traveling, since schedules vary.

Other correctional facilities with communication guides.

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Halawa Correctional Facility

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HI • County

Oahu Community Correctional Center

Honolulu County
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HI • County

Maui Community Correctional Center

Maui County
Pretrial / Sentenced
View Guide

Frequently Asked Questions — Hawaii Community Correctional Center

Common questions from families about communication at this facility.

Which company handles phone calls at Hawaii Community Correctional Center?
ConnectNetwork by GTL and ViaPath provides phone service at Hawaii DCR facilities, including Hawaii Community Correctional Center in Hilo.
Can I send electronic messages to an inmate at Hawaii Community Correctional Center?
Messaging options are not confirmed for this facility. Confirm current options through ConnectNetwork or by contacting the facility.
How do I visit someone at Hawaii Community Correctional Center?
Visitors must be approved. Bring valid photo ID and follow Hawaii DCR visiting rules. Confirm visiting hours before traveling.
What is the Hale Nani site?
Hale Nani is one of the two sites of Hawaii Community Correctional Center. It offers reintegration and work release programming.
How do I add money for phone calls at Hawaii Community Correctional Center?
Fund your ConnectNetwork account online or through the ConnectNetwork app. The inmate can only call numbers on the approved list.

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