FMC Devens
Find messaging, video, and phone options for FMC Devens. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- Federal Facility
- Security Level
- Administrative
- Inmate Capacity
- 1,000 approx.
- Established
- 1999
- Operated By
- Federal Bureau of Prisons (BOP)
FMC Devens Inmate Communication Overview
Federal Medical Center Devens is an administrative-security federal prison in Worcester County, Massachusetts, that specializes in medical and mental health care for male inmates. As a federal medical center, or FMC, Devens serves as a referral site for inmates from across the federal system who need ongoing medical treatment, surgery, or mental health services beyond what a standard institution can provide. The facility also includes an adjacent minimum-security satellite camp on the same grounds.
Because FMC Devens houses inmates with significant medical or mental health needs, communication and visiting procedures can be a bit different than at a standard federal prison. Some inmates may have limited ability to use the TRULINCS terminals depending on their treatment schedule or medical condition, so families should be patient if responses are slower than expected. CorrLinks still handles electronic messaging, and the inmate must initiate or approve contact before messages can be exchanged. Phone calls run through ConnectNetwork, the standard BOP calling platform.
FMC Devens does not offer remote video visitation. In-person visits are available and generally follow standard BOP visiting rules, though families should check ahead of time in case a loved one's medical treatment affects visiting availability on a given day. A visitor application and background review are required before an in-person visit can be scheduled, so it is worth starting that process early.
Facility Information
Contact details and location information for this correctional facility.
Address
42 Patton Road, Ayer, MA 01432
Main Phone
(978) 796-1000
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at FMC Devens.
Messaging
Electronic messages to and from the inmate.
Provider: CorrLinks
Available, though response times may vary with an inmate's medical or treatment schedule.
Video Calls
Remote or in-person video visitation.
Remote video visitation is not available at FMC Devens.
Photo Sharing
Send approved digital or physical photos.
Physical photos by mail only, subject to BOP content restrictions.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: ConnectNetwork
Inmate-initiated calls through the standard BOP phone system.
Money Transfer
Send funds to commissary or phone accounts.
Provider: ConnectNetwork
Trust fund deposits via ConnectNetwork or the BOP money order process.
Communication Providers at FMC Devens
These providers operate communication services at this facility. Each may cover different services.
CorrLinks
Federal messaging via TRULINCS/CorrLinks. Response times can vary depending on an inmate's medical treatment schedule.
View CorrLinks ServicesConnectNetwork
BOP phone system and trust fund deposits, available to the general and medical inmate populations alike.
View ConnectNetwork ServicesCommunication Rules at FMC Devens
- CorrLinks contact requires inmate initiation. Create your account first, then wait for the inmate's invitation.
- FMC Devens is a medical referral center, so messaging and call frequency can vary with treatment schedules.
- Remote video visitation is not available. In-person visits require an approved visitor application in advance.
- All BOP communications are monitored under standard Bureau of Prisons policy.
- Phone and commissary accounts are funded separately through ConnectNetwork.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — FMC Devens
Common questions from families about communication at this facility.
- How do I start messaging someone at FMC Devens?
- Create a free account at corrlinks.com. You cannot message first. The inmate must send you an invitation from the TRULINCS terminal or approve a request you submit through the system. Keep in mind that medical treatment schedules can sometimes slow down response times.
- How do phone calls work at FMC Devens?
- Phone calls use ConnectNetwork. Create an account at connectnetwork.com and add funds tied to your phone number. The inmate calls you directly, subject to facility scheduling.
- Why does FMC Devens have different procedures than other federal prisons?
- FMC Devens is a Federal Medical Center that treats inmates with significant medical or mental health needs. Some day-to-day routines, including communication access, can be affected by an individual's treatment plan.
- Can I visit someone at FMC Devens in person?
- Yes. You must submit a visitor application and pass a background review before being added to the approved visitor list. It is a good idea to confirm visiting availability ahead of time, since medical appointments can occasionally affect scheduling.
- How do I send money to an FMC Devens inmate?
- Deposits go through ConnectNetwork at connectnetwork.com, or by mail using the BOP lockbox instructions at bop.gov. Western Union Quick Collect and MoneyGram are also accepted, with processing typically taking one to three business days.
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