FCI Cumberland
Find messaging, video, and phone options for FCI Cumberland. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- Federal Facility
- Security Level
- Low / Camp
- Inmate Capacity
- 1,395 approx.
- Established
- 1994
- Operated By
- Federal Bureau of Prisons (BOP)
FCI Cumberland Inmate Communication Overview
Federal Correctional Institution Cumberland is a federal prison located in Allegany County in the mountains of western Maryland, not far from the Pennsylvania and West Virginia borders. The facility includes a main institution along with an adjacent minimum-security satellite camp, and it has operated under Bureau of Prisons management since it opened in the 1990s. Because Cumberland sits in a more rural part of the state, some families travel a fair distance to visit, which makes remote communication tools like CorrLinks especially important for staying in touch day to day.
Communication at FCI Cumberland follows standard BOP procedures. CorrLinks handles electronic messaging through the TRULINCS system, and the inmate must initiate or approve contact before any messages can be exchanged. Phone calls run through ConnectNetwork, the BOP's calling platform used across the federal system. Families should expect the same basic structure they would find at most BOP facilities: inmate-initiated contact, monitored communications, and a phone and commissary account funded separately from the messaging account.
If your loved one is housed at the satellite camp rather than the main institution, it is worth confirming this when you set up your CorrLinks and ConnectNetwork accounts, since the two units share a facility code but can have different daily schedules. FCI Cumberland does not offer remote video visitation. In-person visiting is available but requires an approved visitor application, so families planning a visit should start that paperwork early rather than waiting until just before a planned trip.
Facility Information
Contact details and location information for this correctional facility.
Address
14601 Burbridge Road SE, Cumberland, MD 21502
Main Phone
(301) 784-1000
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at FCI Cumberland.
Messaging
Electronic messages to and from the inmate.
Provider: CorrLinks
Available. Inmate must send the first invitation.
Video Calls
Remote or in-person video visitation.
Remote video visitation is not available at FCI Cumberland.
Photo Sharing
Send approved digital or physical photos.
Physical photos by mail only, subject to BOP content restrictions.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: ConnectNetwork
Inmate-initiated calls through the standard BOP phone system.
Money Transfer
Send funds to commissary or phone accounts.
Provider: ConnectNetwork
Trust fund deposits via ConnectNetwork or the BOP money order process.
Communication Providers at FCI Cumberland
These providers operate communication services at this facility. Each may cover different services.
CorrLinks
Federal messaging via TRULINCS/CorrLinks. Inmate must initiate or approve contact.
View CorrLinks ServicesConnectNetwork
BOP phone system and trust fund deposits for both the main institution and the satellite camp.
View ConnectNetwork ServicesCommunication Rules at FCI Cumberland
- CorrLinks contact requires inmate initiation. Create your account first, then wait for the inmate's invitation.
- Confirm whether your loved one is in the main institution or the satellite camp, since schedules can differ.
- Remote video visitation is not available. In-person visits require an approved visitor application in advance.
- All BOP communications are monitored under standard Bureau of Prisons policy.
- Phone and commissary accounts are funded separately through ConnectNetwork.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — FCI Cumberland
Common questions from families about communication at this facility.
- How do I start messaging someone at FCI Cumberland?
- Create a free account at corrlinks.com. You cannot message first. The inmate must send you an invitation from the TRULINCS terminal or approve a request you submit through the system. Once approved, both sides can exchange messages for a small per-message fee.
- How do phone calls work at FCI Cumberland?
- Phone calls use ConnectNetwork. Create an account at connectnetwork.com and add funds tied to your phone number. The inmate places the call to you. Calls are not initiated from the outside.
- Is my family member at the main FCI or the camp?
- Both share the same Cumberland grounds and BOP facility code. Use the BOP inmate locator at bop.gov/inmateloc to confirm the specific unit, since day-to-day schedules can differ between the main institution and the camp.
- Can I visit someone at FCI Cumberland in person?
- Yes. You must submit a visitor application and pass a background review before being added to the inmate's approved visitor list. Processing can take several weeks, so apply as early as possible. Current forms are available at bop.gov.
- How do I send money to an FCI Cumberland inmate?
- Deposits go through ConnectNetwork at connectnetwork.com, or by mail using the BOP lockbox instructions at bop.gov. Western Union Quick Collect and MoneyGram are also accepted. Processing usually takes one to three business days.
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