DuPage County Jail
Find messaging, video, and phone options for DuPage County Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- DuPage County Sheriff's Office
DuPage County Jail Inmate Communication Overview
DuPage County Jail is the main detention facility for DuPage County, Illinois, located in Wheaton and operated by the DuPage County Sheriff's Office. Most of the population is pretrial, made up of people awaiting trial or sentencing in the DuPage County court system. It is one of the larger county jails in the Chicago suburbs.
Communication at DuPage County Jail runs through GTL, also branded as GettingOut, for phone calls, remote video visitation, and electronic messaging. Families set up a GettingOut account online, select DuPage County Jail, and add funds to either an inmate account or a friends and family account. The Friends and Family account gives the outside contact control over which phone numbers the detainee can call.
In-person visiting at DuPage is done by video, with remote video visits available from home through the GettingOut app or website. Money for phone and tablet services is kept separate from the detainee's commissary and trust account, which is handled through Access Corrections online or the lobby kiosk.
Communication Options
Available communication services at DuPage County Jail.
Messaging
Electronic messages to and from the inmate.
Provider: GettingOut
Electronic messaging through a GettingOut account. Friends and family need funds in their account to reply.
Video Calls
Remote or in-person video visitation.
Provider: GettingOut
Remote video visits from home via the GettingOut app or website, plus on-site video visitation.
Photo Sharing
Send approved digital or physical photos.
Provider: GettingOut
Photo sharing available through GettingOut messaging, subject to jail content rules.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Outgoing calls through the GTL phone system, funded via a GettingOut account.
Money Transfer
Send funds to commissary or phone accounts.
Trust and commissary deposits go through Access Corrections online or the lobby kiosk, not through GTL.
Communication Providers at DuPage County Jail
These providers operate communication services at this facility. Each may cover different services.
GTL
GTL operates the inmate phone system at DuPage County Jail, managed through GettingOut accounts.
View GTL ServicesGettingOut
GettingOut (GTL's consumer brand) handles remote video visits, electronic messaging, and photo sharing with inmates at DuPage County Jail.
View GettingOut ServicesCommunication Rules at DuPage County Jail
- Create a GettingOut account first, then select DuPage County Jail and your inmate before scheduling anything.
- A Friends and Family account lets you control which numbers your inmate can call; an inmate account lets them spend on any service.
- Visits are video-based. Schedule ahead through GettingOut and log in on time for remote visits.
- Money for phone and video services is separate from commissary and trust funds, which use Access Corrections.
- All calls, messages, and video visits are monitored and recorded.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — DuPage County Jail
Common questions from families about communication at this facility.
- Which app do I use to contact someone at DuPage County Jail?
- GettingOut, GTL's consumer app. Download it from the app store or use gettingout.com. Create an account, choose DuPage County Jail, add your inmate, and fund either an inmate account or a friends and family account.
- How do video visits work at DuPage County Jail?
- Visits are conducted by video. You can visit remotely from home using the GettingOut app or website, or use the kiosks at the jail. Register and schedule in advance, and be logged in at your scheduled time.
- Can I send messages to an inmate at DuPage County Jail?
- Yes, through GettingOut electronic messaging. Friends and family must have funds in their account to receive and respond to messages. All messages are monitored.
- How do I add money to an inmate's account at DuPage County Jail?
- Deposits to the trust or commissary account go through Access Corrections online or the lobby kiosk. Phone and video funds are handled separately through your GettingOut account.
- Can the inmate call any number?
- With a Friends and Family account, you control which phone numbers the inmate can call. With an inmate account funded online, the inmate can use the balance for calls, visits, or messaging to anyone approved.
Stay Connected with DuPage County Jail
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