Central Mississippi Correctional Facility
Find messaging, video, and phone options for Central Mississippi Correctional Facility. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Medium / Close
- Inmate Capacity
- 3,557 approx.
- Established
- 1984
- Operated By
- Mississippi Department of Corrections (MDOC)
Central Mississippi Correctional Facility Inmate Communication Overview
Central Mississippi Correctional Facility (CMCF) is a Mississippi Department of Corrections state prison located in an unincorporated area of Rankin County between the cities of Pearl and Brandon, Mississippi. The mailing address is PO Box 88550, 3794 Highway 468, Pearl, MS 39208. The facility phone number is 601-932-2880. CMCF houses adult male and female inmates and has a capacity of approximately 3,557. To locate an inmate at CMCF, use the MDOC inmate search at mdoc.ms.gov or call the MDOC Central Office switchboard at 601-359-5600.
Phone calls from CMCF are handled through GTL ViaPath ConnectNetwork. To receive calls, create a free ConnectNetwork account at connectnetwork.com or call ConnectNetwork customer service at 877-650-4249. You will need the inmate MDOC number to set up the account. All calls from CMCF are outgoing only and are monitored and recorded. The inmate must initiate all calls from facility phones. Only approved numbers on the inmate call list can receive calls.
Money can be sent to CMCF inmates through JPay at jpay.com, by phone through JPay at 1-800-574-5729, through Western Union using DOC receive code 135, or through Premier Services of the Mississippi government. Always include the inmate full name and MDOC number on all transactions. For mail, send to: Inmate Name, MDOC Number, CMCF, PO Box 88550, 3794 Hwy 468, Pearl, MS 39208. All incoming mail is inspected before delivery.
Facility Information
Contact details and location information for this correctional facility.
Address
PO Box 88550, 3794 Highway 468, Pearl, MS 39208
Main Phone
(601) 932-2880
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Fax
Superintendent's office: (601) 664-0782. Records department: (601) 932-9077.
Communication Options
Available communication services at Central Mississippi Correctional Facility.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Full JPay messaging available. Requires Mississippi DOC number.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Remote video visits available. Schedule in advance through GTL.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay. Subject to MDOC content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls via GTL. Fund AdvancePay account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay for commissary and personal purchases.
Communication Providers at Central Mississippi Correctional Facility
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account deposits. Uses Mississippi DOC number.
View JPay ServicesGTL
Phone calls and video visitation under the MDOC statewide contract.
View GTL ServicesCommunication Rules at Central Mississippi Correctional Facility
- CMCF serves as both a housing and intake facility. Newly admitted women may have a brief delay before full communication access.
- JPay and GTL are separate platforms. Messaging stamps and phone funds are not interchangeable.
- Messages are reviewed by MDOC staff before delivery.
- MDOC system-wide accounts carry over if the inmate transfers to another Mississippi facility.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Central Mississippi Correctional Facility
Common questions from families about communication at this facility.
- What is CMCF and where is it located?
- CMCF stands for Central Mississippi Correctional Facility. It is a Mississippi Department of Corrections state prison located at PO Box 88550, 3794 Highway 468, Pearl, MS 39208 in Rankin County between the cities of Pearl and Brandon. The facility phone number is 601-932-2880.
- What is the CMCF mailing address for inmate mail?
- The mailing address for inmate mail at CMCF is: Inmate Full Name, MDOC Number, Central Mississippi Correctional Facility, PO Box 88550, 3794 Hwy 468, Pearl, MS 39208. Always include the inmate full name and MDOC number on the envelope. All incoming mail is inspected before delivery.
- What is the CMCF phone number?
- The Central Mississippi Correctional Facility phone number is 601-932-2880. For inmate custody status, recent transfers, or release information call this number directly. For MDOC-wide inmate search call the MDOC Central Office switchboard at 601-359-5600.
- Which provider handles phone calls at CMCF?
- GTL ViaPath ConnectNetwork handles phone calls at Central Mississippi Correctional Facility. Create a free ConnectNetwork account at connectnetwork.com or call 877-650-4249. You need the inmate MDOC number. All calls are outgoing only from the inmate. Your number must be on the inmate approved call list.
- How do I send money to someone at CMCF?
- Send money to CMCF inmates through JPay at jpay.com, by phone at 1-800-574-5729, through Western Union using DOC receive code 135, or through Premier Services of the Mississippi government. Always include the inmate full name and MDOC number. Funds are credited to the inmate trust account.
- How do I find someone at Central Mississippi Correctional Facility?
- Use the MDOC inmate search at mdoc.ms.gov to find the MDOC number and current facility. You can also call the MDOC Central Office switchboard at 601-359-5600 or the facility directly at 601-932-2880. The MDOC number is required for all communication accounts, money transfers, and mail.
- What does CMCF WC mean?
- CMCF WC refers to the Work Center unit at Central Mississippi Correctional Facility. CMCF has multiple units including R&C which stands for Reception and Classification, and WC which is the Work Center. When corresponding with an inmate, confirm which specific unit they are assigned to as unit assignment affects housing location within the facility.
- What does CMCF R&C mean?
- CMCF R&C stands for Reception and Classification at Central Mississippi Correctional Facility. The R&C unit is where new inmates are processed and classified when they first arrive at CMCF. After classification, inmates are assigned to their permanent housing unit within the facility. During the R&C process communication may be limited.
- My JPay video visit for CMCF failed or disconnected. Can I get a refund?
- JPay video visit refunds depend on who caused the failure. If the visit never started due to a technical problem on JPay's side, contact JPay support with your visit confirmation number. Document the exact time and error message. See our JPay video visit refund guide for the step-by-step process.
- Why do I get an error message when logging into JPay for a CMCF inmate?
- Common causes are using an email tied to another JPay account, entering the wrong state during setup, or a locked account after too many attempts. Make sure you selected Mississippi and entered the inmate MDOC number exactly. See our JPay error messages guide for what each error means and how to fix it.
Troubleshooting at Central Mississippi Correctional Facility
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
- Why is my JPay account blocked?
- A blocked account usually means the inmate blocked contact, the account details do not match, or JPay flagged the account for review. Confirm the inmate's ID and facility, check for an 'inmate blocked' message, and contact JPay support if the block looks like an error. See our guide: JPay account locked
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