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West• State Directory

Washington Prison Communication Directory

Find messaging, video, and phone options for Washingtoncorrectional facilities. Compare providers and discover what's available at any facility. Free, no account required.

102+Facilities
15+Counties
4+Providers

Washington Inmate Communication Overview

Washington State operates its prison system through the Washington State Department of Corrections (WDOC). Securus Technologies holds the current contract for all phone, e-messaging, video, and electronic media services at Washington state facilities. Each incarcerated individual is assigned a Personal Identification Number (PIN) and uses it to initiate all calls. There is no application or verification process required to receive calls. When a call comes in, you hear a pre-recorded message identifying the facility and the name of the person calling, then choose to accept or deny.

Under Washington's contract with Securus, each incarcerated individual receives two free 20-minute phone calls per week, monthly free Video Connect sessions, and free stamps for e-messaging. Additional calls beyond the free allotment are charged at the Securus contracted rate. Funds can be added to a Securus Debit account owned by the inmate, or to an AdvanceConnect account owned by the family. The Securus Debit account can be used for phone calls, e-messaging, stamps, tablet media including games, music, and movies, and Video Connect sessions.

Money can also be sent to Washington DOC inmates through JPay or through Western Union, cashier's check, or money order. Washington state prison mail policies require the incarcerated individual's DOC number on all correspondence. Washington county and city jails use their own phone providers. Pierce County Jail and many other county facilities in Washington also use Securus Technologies at 800-844-6591. King County Correctional Facility in Seattle uses its own contracted vendor.

Which provider do Washington state prison families use?

Securus Technologies handles all phone calls, e-messaging, video visits, and electronic media at Washington state facilities. Visit securustech.net or the WDOC Securus Services page at doc.wa.gov. No application or verification is required to receive calls. Each incarcerated individual receives two free 20-minute calls per week plus monthly free video sessions and free e-messaging stamps.

What is the difference between Securus Debit and AdvanceConnect in Washington?

Securus Debit is an account owned by the incarcerated individual that family members fund directly. It can be used for phone calls, e-messaging, stamps, tablet media, and video sessions. AdvanceConnect is an account owned by the family member that allows them to receive collect calls with charges deducted from a prepaid balance. Both options work at Washington state facilities and cover different use cases.

What is the most common mistake Washington prison families make?

Not knowing that Securus Debit and the commissary account are separate is a common confusion. Securus Debit funds pay for Securus services like calls, messages, and media. Commissary account funds pay for items purchased from the facility store. Sending money to the wrong account type means the inmate cannot use it for the intended purpose. Always confirm which account type serves your specific need before making a deposit.

Counties Covered

Major counties in Washington with correctional facilities.

15 counties shown

County detail pages are under development and will be available soon.

King CountyPierce CountySnohomish CountySpokane CountyClark CountyThurston CountyKitsap CountyYakima CountyWhatcom CountyBenton CountySkagit CountyGrant CountyFranklin CountyWalla Walla CountyCowlitz County

Communication Providers in Washington

These providers serve correctional facilities across the state. Availability varies by facility.

JPay

Messaging, photo sharing, and money transfer for Washington State Department of Corrections facilities.

View JPay Guide

Securus

Phone and video calling at Washington state prisons and county correctional facilities.

View Securus Guide

GTL

Phone and video visitation at select Washington county jails and detention centers.

View GTL Guide

CorrLinks

Email communication for federal Bureau of Prisons facilities in Washington.

View CorrLinks Guide

Featured Washington Facilities

Sample correctional facilities with communication information. Full facility list coming soon.

Walla Walla County

Washington State Penitentiary

State Prison
MessagingPhone CallsMoney Transfer
View Details
Snohomish County

Monroe Correctional Complex

State Prison
MessagingPhone CallsVideo CallsMoney Transfer
View Details
King County

King County Correctional Facility

County Jail
Video CallsPhone CallsMoney Transfer
View Details

Washington Inmate Communication FAQ

Which provider do I use for Washington state prison phone calls?
Securus Technologies handles all phone calls at Washington state DOC facilities. Visit securustech.net or contact Securus for account setup. No application or verification process is required to receive calls. Each incarcerated individual receives two free 20-minute calls per week under the Washington DOC Securus contract. Additional calls beyond the free allotment are charged at the contracted rate.
Does Washington state offer free phone calls from prison?
Partially. Each incarcerated individual in Washington state DOC facilities receives two free 20-minute phone calls per week, monthly free Video Connect sessions, and free e-messaging stamps under the Securus contract. Additional calls beyond the free allotment are charged. Washington is not among the states that offer fully unlimited free calling but the free allotment significantly reduces costs for families.
What is the difference between Securus Debit and AdvanceConnect?
Securus Debit is owned by the incarcerated individual and funded by family contributions. It pays for calls, e-messaging, stamps, tablet media, and Video Connect. AdvanceConnect is owned by the family member and allows collect calls with charges deducted from a prepaid balance. Both work at Washington state facilities. Contact Securus at securustech.net to choose which account type works best for your situation.
How do I send money to someone at a Washington state prison?
Money can be sent through JPay at jpay.com, through Securus Technologies, by Western Union, or by cashier's check or money order. You can fund the Securus Debit account for Securus services or the trust account for commissary. Always include the incarcerated individual's DOC number on all transactions. Confirm which account type you are funding before making a deposit.
How do I find someone currently in a Washington state prison?
Use the Washington DOC offender search at doc.wa.gov. You can search by name or DOC number. The DOC number must appear on all mail sent to Washington state facilities. For county jail inmates, contact the specific county facility. Pierce County Jail uses Securus at 800-844-6591. King County Correctional Facility in Seattle uses its own provider. For federal inmates in Washington, use the Bureau of Prisons locator at bop.gov.
How do I block calls from a Washington state prison?
You can block calls from a specific incarcerated individual or from all Washington state prison facilities. Contact Securus at securustech.net or call 800-844-6591 to set up a block. For Pierce County Jail, contact the jail directly at 253-798-4590 or through Securus. Washington DOC does not maintain block lists directly. According to a 2025 investigation, block lists are maintained by Securus rather than by the DOC.
Are video visits available at Washington state prisons?
Yes. Video Connect sessions are available at Washington state DOC facilities through Securus. Each incarcerated individual receives a limited number of free monthly Video Connect sessions under the Washington DOC contract. Additional sessions can be purchased. Schedule visits through the Securus platform at securustech.net after setting up an account. Custom call features such as three-way calling and call forwarding are not permitted.
What happens when my loved one transfers from a Washington county jail to a state prison?
When someone transfers from a county jail to a Washington state DOC prison, they begin receiving the Securus contract benefits including two free calls per week and free monthly video sessions. County jails may use different providers. Pierce County Jail uses Securus so the account may carry over, but confirm with Securus directly. Create or update your Securus account after confirming the transfer and obtaining the new DOC number.

Find All Washington Communication Options

Search 102+ correctional facilities across Washington. Discover which providers serve each facility and what messaging, video, and phone options are available. Free, with no account required.