Missouri Prison Communication Directory

Missouri operates its state prison system through the Missouri Department of Corrections (MDOC). Securus Technologies is the phone service provider for all MDOC adult institutions. All calls are outbound from the facility. Inmates cannot receive incoming calls. Inmates use a personal identification number (PIN) to place calls through the automated security system. All calls are monitored and recorded. A recorded message plays throughout the conversation alerting both parties that the call originates from a correctional facility.

Missouri DOC issues JPay computer tablets to all inmates in adult institutions. These tablets can be used to send and receive email through Securus Technologies. To communicate electronically with a Missouri DOC inmate, create a Securus account at securustech.net. Electronic messages are paid for by purchasing a book of electronic stamps. Families can send text messages, attach up to five photos, share a 30-second VideoGram, or send an image using Snap n Send. All messages, photos, and VideoGrams are subject to review.

Missouri personal mail is no longer accepted directly at most facilities. All personal correspondence now goes to the Securus JPay digital mail center for scanning. To request personal correspondence be returned, call Securus at 800-844-6591. Missouri DOC facilities still accept certified mail pre-approved by the case manager, publications sent directly from publishers, visitor applications, and cards purchased through securustech.net. The DOC number must appear on the outside of every envelope or mail is delayed or returned.