Michigan Prison Communication Directory

Michigan operates its state prison system through the Michigan Department of Corrections (MDOC), which manages 30 facilities spread across both the Upper and Lower peninsulas. GTL through ConnectNetwork is the primary phone service vendor for MDOC state facilities. Contact GTL at 855-466-2832 for account setup. You can fund up to three prepaid accounts with a single transaction and single fee when processed through a GTL customer service agent. There is no minimum deposit for transactions done online, by phone, or IVR.

Michigan is not among the states that offer free inmate phone calls. Families pay per-minute rates subject to FCC caps. Michigan has implemented a near-universal centralized mail scanning system. Physical mail sent to virtually any MDOC facility is intercepted at a central scanning facility rather than delivered directly to the prison. Letters are converted to digital copies and delivered electronically. This makes phone calls and electronic messaging especially important for Michigan families who relied on physical mail.

JPay tablet-based messaging is available at most MDOC facilities as a lower-cost alternative to phone calls. GTL kiosks are installed in the lobby at several MDOC facilities for funding prepaid phone accounts. You can also fund accounts by cashier's check or money order with no fee by mailing to GTL AdvancePay Service Department P.O. Box 911722, Denver CO 80291-1722. There is a $25 minimum for mail payments. Allow up to five business days for mailed payments to be credited.