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Arkansas Prison Communication Directory

Find messaging, video, and phone options for Arkansascorrectional facilities. Compare providers and discover what's available at any facility. Free, no account required.

128+Facilities
15+Counties
4+Providers
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Arkansas Inmate Communication Overview

Arkansas operates its state prison system through the Arkansas Department of Corrections (ADC). Securus Technologies holds the ADC contract for phone calls and e-messaging at most state facilities. To receive calls, set up a Securus AdvanceConnect prepaid account at securustech.net or call 1-800-844-6591. You can also fund an Inmate Debit account directly so the inmate pays for calls from their own funds without you needing your own account. Arkansas DOC also has an automated phone deposit IVR at 501-474-6460 for state prison prepaid accounts. As of May 31, 2025, Arkansas DOC no longer accepts paper money orders.

Video visitation at Arkansas DOC facilities is available through Securus at $5.00 per 30-minute session as of January 2025. Contact Securus customer service for video visit technical assistance and billing at 877-578-3658. E-messaging through Securus uses a digital stamp system. Attorneys may not use the ADC video visitation system. All non-legal calls are recorded and may be monitored.

Arkansas county and city jails use their own phone vendors with their own rate structures. Pulaski County Regional Detention Facility in Little Rock uses TouchPay for money transfers at touchpay.com rather than JPay. Some smaller Arkansas jails use Correct Solutions Group at 877-618-3516 or City Tele Coin. Always confirm which provider serves the specific county facility before setting up any account. For state prison DOC number lookup, use the ADC inmate search at doc.arkansas.gov.

Which provider do Arkansas state prison families use?

Securus Technologies holds the ADC contract for most Arkansas state facilities. Visit securustech.net or call 1-800-844-6591 for account setup. You can set up an AdvanceConnect prepaid account or fund an Inmate Debit account. The ADC also has an IVR deposit line at 501-474-6460. As of May 31, 2025, paper money orders are no longer accepted at Arkansas DOC facilities.

What changed about money transfers at Arkansas state prisons?

Arkansas DOC stopped accepting paper money orders after May 31, 2025. Money must now be deposited through electronic methods including the Securus website, the ADC IVR at 501-474-6460, JPay, or other approved electronic deposit services. Pulaski County Regional Detention Facility uses TouchPay rather than JPay for money transfers. Always confirm the current accepted methods for each specific facility.

What is the most common mistake Arkansas prison families make?

Using the wrong provider for county jails is very common in Arkansas. Securus handles ADC state prisons but Arkansas county jails use different vendors including Correct Solutions Group, City Tele Coin, and Securus depending on the county. Pulaski County in Little Rock uses TouchPay for money deposits rather than JPay. Always call the specific facility or check its website to confirm the current phone and money transfer providers.

Arkansas Facility Breakdown

Correctional facilities by type across the state.

8

Federal Facilities

Bureau of Prisons institutions

18

State Prisons

State department of corrections

92

County Jails

Local detention centers and jails

10

Private Facilities

Privately operated correctional facilities

Counties Covered

Major counties in Arkansas with correctional facilities.

15 counties shown

County detail pages are under development and will be available soon.

Pulaski CountyBenton CountyWashington CountySebastian CountySaline CountyFaulkner CountyGarland CountyCraighead CountyPope CountyWhite CountyLonoke CountyJefferson CountyMiller CountyMississippi CountyGreene County

Communication Providers in Arkansas

These providers serve correctional facilities across the state. Availability varies by facility.

JPay

Messaging, photo sharing, and money transfer for Arkansas Division of Correction state facilities.

View JPay Guide

Securus

Phone and video calling at Arkansas state prisons and county correctional facilities.

View Securus Guide

GTL

Phone and video visitation at select Arkansas county jails and detention centers.

View GTL Guide

CorrLinks

Email communication for federal Bureau of Prisons facilities in Arkansas, including FCI Forrest City.

View CorrLinks Guide
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Featured Arkansas Facilities

Sample correctional facilities with communication information. Full facility list coming soon.

Lincoln County

Cummins Unit

State Prison
MessagingPhone CallsMoney Transfer
View Details
Pulaski County

Pulaski County Detention Facility

County Jail
Video CallsPhone CallsMoney Transfer
View Details
St. Francis County

FCI Forrest City

Federal Prison
Messaging (CorrLinks)Phone Calls
View Details
Browse All Facilities

Arkansas Inmate Communication FAQ

Which provider do I use for Arkansas state prison phone calls?▼
Securus Technologies holds the ADC Arkansas state prison contract. Visit securustech.net or call 1-800-844-6591. Set up an AdvanceConnect prepaid account to receive calls or fund an Inmate Debit account so the inmate pays from their own funds. The ADC also has an IVR deposit line at 501-474-6460. As of May 31, 2025, paper money orders are no longer accepted at Arkansas DOC facilities.
Are phone calls free at Arkansas state prisons?▼
No. Arkansas is not among the states offering free inmate phone calls. Securus Technologies holds the ADC contract and charges per-minute rates subject to FCC caps effective April 2026. FCC rate caps have significantly reduced costs from historical Arkansas highs. JPay electronic messaging and written mail are lower-cost alternatives for regular contact with someone at an Arkansas state prison.
How do I send money to someone at an Arkansas state prison?▼
Electronic deposit methods are required at Arkansas DOC as paper money orders are no longer accepted after May 31, 2025. Deposit through the Securus website at securustech.net, through the ADC IVR at 501-474-6460, through JPay at jpay.com, or other approved electronic services. Always include the inmate DOC number on all transactions. For Pulaski County Regional Detention Facility use TouchPay rather than JPay.
How do I schedule a video visit at an Arkansas state prison?▼
Video visits at ADC facilities are available through Securus at $5.00 per 30-minute session as of January 2025. Contact Securus customer service for technical assistance and billing at 877-578-3658. Attorneys may not use the ADC video visitation system. Schedule visits through your Securus account at securustech.net. All video visits are recorded and monitored.
How do I find someone currently in an Arkansas state prison?▼
Use the ADC inmate search at doc.arkansas.gov to find the DOC number and current facility. You need the DOC number to set up Securus and JPay accounts and for all mail. For county jail inmates, contact the specific county facility. Pulaski County Regional Detention Facility in Little Rock can be reached directly. For federal inmates in Arkansas, use the Bureau of Prisons locator at bop.gov.
Which provider does Pulaski County jail in Little Rock use?▼
Pulaski County Regional Detention Facility in Little Rock uses a different money transfer system than Arkansas state prisons. TouchPay is the primary platform for deposits at Pulaski County. Deposit online at touchpay.com or by calling their automated line. Contact the facility directly to confirm the current phone provider for calls. Do not use JPay for Pulaski County money deposits.
Can I send e-messages to someone at an Arkansas state prison?▼
Yes. Securus e-messaging is available at Arkansas ADC state facilities through a digital stamp system. Create a Securus account at securustech.net and purchase stamps to send electronic messages. All messages are reviewed before delivery. E-messaging is a lower-cost alternative to phone calls for maintaining regular contact with someone at an Arkansas state prison.
What happens when my loved one transfers from an Arkansas county jail to a state prison?▼
When someone transfers from an Arkansas county jail to an ADC state prison, the provider changes to Securus. Set up a Securus AdvanceConnect account at securustech.net after confirming the transfer and obtaining the DOC number from the ADC inmate search at doc.arkansas.gov. Paper money orders are no longer accepted at ADC facilities. Use electronic deposit methods through Securus or JPay for money transfers.

Communication Options in Arkansas

Browse every way families stay connected with incarcerated loved ones.

Messaging

Electronic messaging providers and rules.

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Video Calls

Video visitation scheduling and providers.

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Photo Sharing

Approved photo delivery services.

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Phone Calls

Inmate calling providers and rates.

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Money Transfer

Send funds to commissary and phone accounts.

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Find All Arkansas Communication Options

Search 128+ correctional facilities across Arkansas. Discover which providers serve each facility and what messaging, video, and phone options are available. Free, with no account required.

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