How to Add a Second Inmate on CorrLinks

The email already in use error appears when you click Register instead of Log In. Your email address is already tied to your CorrLinks account from the first inmate, so the registration system refuses to create a duplicate account with the same address.

The fix is not to create a second account. It is to log in to your existing account and add the second inmate through Account Management. Each inmate needs their own identification code, but the login stays the same.

Do not try to work around this with a second email address. Managing multiple CorrLinks logins creates confusion, and you still need each inmate to invite each address separately.

First, ask the second inmate to add you as a contact from their TRULINCS terminal, exactly like the first one did. They must enter your email address and you will receive a separate invitation email with a new identification code for this inmate.

Log in to www.corrlinks.com with your existing account. Do not click Register. Use the same email and password you already set up.

Click Account Management, then click Manage My Inmate List. Choose the Federal Bureau of Prisons as the agency when prompted.

Enter the new identification code in the code field. Important: enter the identification code from the invitation email, not the inmate register number. These are different values and the register number will not work here. Then click Go.

After the code is accepted, the second inmate appears in your contact list. Accept the pending contact request to complete the connection. You can now message both inmates from the same login.

This is the most common stumbling point. The identification code is the authorization code CorrLinks emails you when an inmate requests you as a contact. The register number is the inmate federal ID number assigned by the Bureau of Prisons.

When adding a new inmate through Manage My Inmate List, the field asks for the identification code. Entering the register number here fails. If you do not have an invitation email with a code, the inmate has not submitted the contact request yet.

Each inmate generates a separate identification code tied to your email address. Codes are not shared between inmates and cannot be reused.

One CorrLinks account can hold connections to multiple inmates without a fixed limit on the outside contact side. The limit that matters is on the inmate side: each inmate can have at most 10 outside contacts at one time under Bureau of Prisons rules.

If an inmate cannot add you because they already have 10 contacts, no registration trick will fix it. They need to remove an inactive contact from their TRULINCS terminal before the new request can go through.

Remember that CorrLinks is only for federal inmates. If the second person is in a state prison or county jail, you need a different platform entirely, and no amount of CorrLinks troubleshooting will connect you.