Count
A count is a mandatory security procedure at correctional facilities where all inmates are physically located and accounted for by staff. During count, all activities including phone calls, visits, and movement are suspended until every inmate is accounted for. Counts occur multiple times per day at scheduled intervals. If a count comes up short, a recount is ordered and the facility may enter lockdown until all inmates are located.
What Is Count?
Correctional facilities conduct multiple counts per day to verify the location of every incarcerated person. Count times vary by facility but typically occur in the early morning, afternoon, and evening. During count, phone calls are unavailable which families may notice as a sudden disconnection or inability to receive calls at certain times.
If a family member suddenly stops receiving calls at a previously reliable time, the count schedule may have changed. Count times are not typically published for security reasons. Families learn the rough count schedule through their incarcerated loved ones.
Related Terms
Explore other glossary terms that are closely connected to this topic.
Lockdown
A lockdown is a security measure at a correctional facility where all inmates are confined to their cells and normal activities including phone calls, visits, and programming are suspended.
Facility TypesGeneral Population
General population refers to the main housing area of a correctional facility where inmates live and follow the standard daily schedule including meals, recreation, work, and programming.
CommunicationInmate Phone Calls
Inmate phone calls are outgoing calls placed by an incarcerated person from a facility phone system to approved contacts, using a prepaid account managed through a contracted provider such as ConnectNetwork or GettingOut.
People Also Ask
Related questions families often search for alongside this topic.
What is Lockdown?
A lockdown is a security measure at a correctional facility where all inmates are confined to their cells and normal activities including phone calls, visits, and programming are suspended.
Read full definitionWhat is General Population?
General population refers to the main housing area of a correctional facility where inmates live and follow the standard daily schedule including meals, recreation, work, and programming.
Read full definitionWhat is Inmate Phone Calls?
Inmate phone calls are outgoing calls placed by an incarcerated person from a facility phone system to approved contacts, using a prepaid account managed through a contracted provider such as ConnectNetwork or GettingOut.
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