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State PrisonPennsylvania• Facility Guide

State Correctional Institution Phoenix

Find messaging, video, and phone options for State Correctional Institution Phoenix. Compare providers and discover what communication services are available. Free, no account required.

State PrisonType
Montgomery CountyCounty
MaximumSecurity
Facility Type
State Facility
Security Level
Maximum
Inmate Capacity
3,830 approx.
Established
2018
Operated By
Pennsylvania Department of Corrections

State Correctional Institution Phoenix Inmate Communication Overview

State Correctional Institution Phoenix is a maximum-security prison operated by the Pennsylvania Department of Corrections in Collegeville, Montgomery County, about 30 miles northwest of Philadelphia. SCI Phoenix opened in 2018 to replace the aging SCI Graterford, which sat on the same property, and it now holds one of the largest populations in the Pennsylvania state prison system. The facility houses men serving longer state sentences, including many who need higher levels of security than a county jail can provide.

Pennsylvania's state prison system, including SCI Phoenix, uses JPay for messaging, photo sharing, and money transfers, and Securus for phone calls and video visitation. Families set up a JPay account at jpay.com or through the JPay app to send electronic messages, called JPay Mail, and to send photos, which are screened before delivery. Adding money to an inmate's account for commissary also goes through JPay. Phone calls and video visits are handled separately through Securus, which requires its own account and its own funds.

Collegeville sits within driving distance of Philadelphia, Allentown, and much of southeastern Pennsylvania, which makes in-person visits realistic for many families in the region. For those farther away, phone, video, and messaging through JPay and Securus are usually the most practical way to stay in touch. Because SCI Phoenix is a maximum-security facility, expect stricter screening on mail and messages than at a county jail, and build in extra time for a new contact or message to be approved.

Facility Information

Contact details and location information for this correctional facility.

Address

1200 Mokychic Drive, Collegeville, PA 19426

Main Phone

(610) 409-7890

Administrative line — not for inmate calls

Official Website

Visit official site

Communication Options

Available communication services at State Correctional Institution Phoenix.

Messaging

Available

Electronic messages to and from the inmate.

Provider: JPay

Send JPay Mail through jpay.com or the JPay app. Messages are reviewed before delivery.

Video Calls

Available

Remote or in-person video visitation.

Provider: Securus

Remote video visits are scheduled through Securus in advance.

Photo Sharing

Available

Send approved digital or physical photos.

Provider: JPay

Attach photos to JPay messages. Content is screened before delivery.

Phone Calls

Available

Inmate-initiated phone calls to approved numbers.

Provider: Securus

Fund a Securus account to receive calls from SCI Phoenix.

Money Transfer

Available

Send funds to commissary or phone accounts.

Provider: JPay

Add commissary funds through JPay by debit or credit card.

Communication Providers at State Correctional Institution Phoenix

These providers operate communication services at this facility. Each may cover different services.

JPay

MessagingVideoPhotosPhoneMoney Transfer

Handles messaging, photo sharing, and money transfers for SCI Phoenix and other Pennsylvania DOC facilities.

View JPay Services

Securus

MessagingVideoPhotosPhoneMoney Transfer

Handles phone calls and video visitation for SCI Phoenix.

View Securus Services

Communication Rules at State Correctional Institution Phoenix

  • JPay and Securus are the two providers used across the Pennsylvania Department of Corrections, including SCI Phoenix.
  • All messages, calls, and video visits are subject to monitoring and review by DOC staff.
  • As a maximum-security facility, new contacts and message content may take longer to clear review than at a lower-security prison.
  • One JPay account covers messaging, photos, and money for anyone in Pennsylvania DOC custody, even if they transfer to a different state prison.
  • Video visits through Securus typically require scheduling in advance.

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Frequently Asked Questions — State Correctional Institution Phoenix

Common questions from families about communication at this facility.

How do I send a message to someone at SCI Phoenix?
Create a JPay account at jpay.com or through the JPay app, search for the person using their name and PA DOC inmate number, and send a JPay Mail message. Messages are reviewed before delivery, which can take a day or more at a maximum-security facility.
How do I set up a video visit at SCI Phoenix?
Video visits are handled through Securus. Create an account, search for SCI Phoenix, and book an available time slot in advance. You'll need a device with a camera and a stable internet connection.
How do I send money to someone at SCI Phoenix?
Add funds through JPay at jpay.com or the JPay app using a debit or credit card. The deposit is applied to the person's commissary account.
How do I find out where someone is housed in the Pennsylvania prison system?
The Pennsylvania Department of Corrections offers an inmate locator on its website at pa.gov/agencies/cor. Search by name or DOC number to confirm current facility placement.
Does the same JPay account work if someone transfers to a different Pennsylvania prison?
Yes. JPay and Securus are used across the Pennsylvania DOC system, so the same accounts generally continue to work after a transfer to another state facility. Confirm the new facility name in your account before sending funds or messages.

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