Milwaukee County Jail
Find messaging, video, and phone options for Milwaukee County Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- 900 approx.
- Established
- 1960
- Operated By
- Milwaukee County Sheriff's Office
Milwaukee County Jail Inmate Communication Overview
Milwaukee County Jail is the primary detention facility operated by the Milwaukee County Sheriff's Office in downtown Milwaukee, Wisconsin. Milwaukee is Wisconsin's largest city, and the county jail system reflects that scale, processing thousands of bookings annually from across the county. The main jail complex is located near the Milwaukee County Courthouse in the heart of downtown, and the system serves both pretrial detainees and individuals serving shorter sentences. Milwaukee County operates one of the larger county jail systems in the Midwest.
Communication at Milwaukee County Jail is managed through Securus Technologies, which provides phone calls, video visitation, and electronic messaging services under the county contract. Families can create a Securus account at securustech.net to access all available services. For phone calls, setting up a Securus AdvancePay account funded with your phone number allows you to receive inmate-initiated calls. Remote video visits are available and can be scheduled through the Securus platform. Electronic messaging through Securus delivers communications digitally within the facility.
Milwaukee County Jail uses Securus under a county contract, which is separate from the provider arrangements used by Wisconsin state prisons. If someone is convicted and transferred from the county jail to a Wisconsin Department of Corrections state facility, communication will shift to a different provider setup. Until that transfer happens, Securus is the correct platform for all jail communication. Use the Milwaukee County inmate search to verify current location before setting up accounts.
Facility Information
Contact details and location information for this correctional facility.
Address
949 N. 9th Street, Milwaukee, WI 53233
Main Phone
(414) 278-4766
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Milwaukee County Jail.
Messaging
Electronic messages to and from the inmate.
Provider: Securus
Electronic messaging via Securus. Messages monitored by Milwaukee County Sheriff's staff.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Remote video visits available through Securus. Schedule in advance.
Photo Sharing
Send approved digital or physical photos.
Physical photo mail subject to Milwaukee County content restrictions. No digital service.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Fund a Securus AdvancePay account to receive inmate-initiated calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: Securus
Commissary deposits via Securus. Separate from phone account funding.
Communication Providers at Milwaukee County Jail
These providers operate communication services at this facility. Each may cover different services.
Securus
Primary provider for all Milwaukee County Jail communication — phone, video, messaging, and money.
Learn More About SecurusCommunication Rules at Milwaukee County Jail
- All Milwaukee County Jail communication goes through Securus. After Wisconsin DOC transfer, a different provider applies.
- All calls, messages, and visits are monitored by Milwaukee County Sheriff's staff.
- Phone and commissary accounts are maintained separately in Securus.
- Video visits require advance scheduling through Securus.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Milwaukee County Jail
Common questions from families about communication at this facility.
- How do I contact someone at Milwaukee County Jail?
- All communication services at Milwaukee County Jail — phone, video, messaging, and money — are through Securus. Create an account at securustech.net or through the Securus app. One account covers all services.
- Can I do a video visit at Milwaukee County Jail?
- Yes, remote video visits are available through Securus. Log into your account, navigate to video visitation, select Milwaukee County Jail, and schedule an available slot. Book at least 24 to 48 hours in advance.
- How do I find out if someone is in Milwaukee County Jail?
- Milwaukee County provides an online inmate search through the Milwaukee County Sheriff's Office at county.milwaukee.gov. Search by name to confirm current custody status.
- What changes when someone is transferred to a Wisconsin state prison?
- After conviction and transfer to a Wisconsin DOC facility, Securus may no longer be the correct provider. Wisconsin state prisons use a different provider setup. Create a new account with the applicable Wisconsin DOC provider after transfer to maintain communication.
- How do I send money to a Milwaukee County Jail inmate?
- Commissary deposits are processed through Securus. Log into your account and navigate to the money transfer section. Add funds via debit or credit card. Note that commissary funds and phone account funds are separate within Securus.
Stay Connected with Milwaukee County Jail
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