Skip to main content
State PrisonNorth Carolina• Facility Guide

Central Prison

Find messaging, video, and phone options for Central Prison. Compare providers and discover what communication services are available. Free, no account required.

State PrisonType
Wake CountyCounty
Close / MaximumSecurity
Facility Type
State Facility
Security Level
Close / Maximum
Inmate Capacity
1,000 approx.
Established
1884
Operated By
North Carolina Department of Adult Correction (NCDAC)

Central Prison Inmate Communication Overview

Central Prison is a close and maximum-security state correctional facility operated by the North Carolina Department of Adult Correction, located in Raleigh in Wake County. It is the oldest continuously operating prison in North Carolina and one of the most significant correctional facilities in the state, serving as the site of North Carolina's execution chamber and housing some of the state's most serious offenders. The facility's location in the state capital makes it unusual among maximum-security prisons — it sits within a major metropolitan area rather than a remote rural location, which affects in-person visit accessibility for many families.

Communication at Central Prison follows North Carolina DAC provider contracts. JPay handles electronic messaging, photo sharing, and money transfers. Families create a JPay account and add the inmate using their North Carolina DOC number to begin correspondence. GTL manages phone calls and video visitation under the NCDAC statewide contract. Death row inmates at Central Prison may have communication access that differs from the general close-custody population. Families with a loved one on North Carolina's death row should confirm current communication access with the facility before setting up accounts.

Raleigh's size and infrastructure mean in-person visits to Central Prison are logistically more accessible than at many remote state prisons. The facility is near downtown Raleigh, served by multiple road routes. For families in the Research Triangle area, a visit is practical. For families in Charlotte, the coast, or other parts of North Carolina, JPay messaging and GTL video visits offer reliable alternatives. North Carolina DAC accounts work system-wide and carry over to any other NCDAC facility if an inmate is transferred.

Facility Information

Contact details and location information for this correctional facility.

Address

1300 Western Boulevard, Raleigh, NC 27606

Main Phone

(919) 838-4000

Administrative line — not for inmate calls

Official Website

Visit official site

Communication Options

Available communication services at Central Prison.

Messaging

Available

Electronic messages to and from the inmate.

Provider: JPay

Available for general population. Death row access may differ — confirm with facility.

Video Calls

Limited

Remote or in-person video visitation.

Provider: GTL

Available for eligible inmates. Death row video access varies. Confirm before booking.

Photo Sharing

Available

Send approved digital or physical photos.

Provider: JPay

Digital photos via JPay. Subject to NCDAC content guidelines.

Phone Calls

Available

Inmate-initiated phone calls to approved numbers.

Provider: GTL

Inmate-initiated calls via GTL. Fund AdvancePay account to receive calls.

Money Transfer

Available

Send funds to commissary or phone accounts.

Provider: JPay

Trust account deposits via JPay for commissary and personal purchases.

Communication Providers at Central Prison

These providers operate communication services at this facility. Each may cover different services.

JPay

MessagingVideoPhotosPhoneMoney Transfer

Electronic messaging, photo sharing, and trust account deposits. Uses NC DOC number.

Learn More About JPay

GTL

MessagingVideoPhotosPhoneMoney Transfer

Phone calls and video visitation under the NCDAC statewide contract.

Learn More About GTL

Communication Rules at Central Prison

  • Death row inmates may face stricter communication limits than general close-custody inmates.
  • JPay and GTL are separate platforms. Messaging and phone funds do not transfer between them.
  • Messages are reviewed by NCDAC staff before delivery.
  • NCDAC system-wide accounts carry over if the inmate transfers to another North Carolina facility.
  • Senders must be on the inmate's approved contact list.

Other correctional facilities with communication guides.

NCFederal

Federal Correctional Complex Butner

Granville County
Low / Medium / High
View Guide
NCCounty

Wake County Detention Center

Wake County
Pretrial
View Guide
VAState

Sussex I State Prison

Sussex County
Close / Maximum
View Guide

Frequently Asked Questions — Central Prison

Common questions from families about communication at this facility.

How do I message someone at Central Prison?
Create a JPay account at jpay.com and add the inmate using their North Carolina DOC number. Purchase stamps and send your message. NCDAC staff review messages before delivery, typically within 24 to 48 hours.
How do I set up phone calls from Central Prison?
Phone calls use GTL. Create an account at telmate.com or the GTL Connect app. Set up a prepaid AdvancePay account linked to your phone number and add funds. The inmate will call you from facility phones.
Is Central Prison in downtown Raleigh?
Yes, Central Prison is in Raleigh, close to downtown. This makes it significantly more accessible for in-person visits than many remote state prisons. For Research Triangle families, a visit is a manageable trip.
Do death row inmates at Central Prison have the same communication access?
Not necessarily. Death row inmates may face more restrictive communication rules than general close-custody inmates. If your loved one is on North Carolina's death row, confirm their current messaging, phone, and video access directly with the facility before funding any accounts.
How do I send money to a Central Prison inmate?
Trust account deposits are made through JPay. Log in, go to Send Money, and select Central Prison. Add funds via debit or credit card. Processing typically takes one to two business days.

Stay Connected with Central Prison

Compare all available providers, search for other North Carolina facilities, and find the right communication options for your family. Free, with no account required.