Central Prison
Find messaging, video, and phone options for Central Prison. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Close / Maximum
- Inmate Capacity
- 1,000 approx.
- Established
- 1884
- Operated By
- North Carolina Department of Adult Correction (NCDAC)
Central Prison Inmate Communication Overview
Central Prison is a close and maximum-security state correctional facility operated by the North Carolina Department of Adult Correction, located in Raleigh in Wake County. It is the oldest continuously operating prison in North Carolina and one of the most significant correctional facilities in the state, serving as the site of North Carolina's execution chamber and housing some of the state's most serious offenders. The facility's location in the state capital makes it unusual among maximum-security prisons — it sits within a major metropolitan area rather than a remote rural location, which affects in-person visit accessibility for many families.
Communication at Central Prison follows North Carolina DAC provider contracts. JPay handles electronic messaging, photo sharing, and money transfers. Families create a JPay account and add the inmate using their North Carolina DOC number to begin correspondence. GTL manages phone calls and video visitation under the NCDAC statewide contract. Death row inmates at Central Prison may have communication access that differs from the general close-custody population. Families with a loved one on North Carolina's death row should confirm current communication access with the facility before setting up accounts.
Raleigh's size and infrastructure mean in-person visits to Central Prison are logistically more accessible than at many remote state prisons. The facility is near downtown Raleigh, served by multiple road routes. For families in the Research Triangle area, a visit is practical. For families in Charlotte, the coast, or other parts of North Carolina, JPay messaging and GTL video visits offer reliable alternatives. North Carolina DAC accounts work system-wide and carry over to any other NCDAC facility if an inmate is transferred.
Facility Information
Contact details and location information for this correctional facility.
Address
1300 Western Boulevard, Raleigh, NC 27606
Main Phone
(919) 838-4000
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Central Prison.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Available for general population. Death row access may differ — confirm with facility.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Available for eligible inmates. Death row video access varies. Confirm before booking.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay. Subject to NCDAC content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls via GTL. Fund AdvancePay account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay for commissary and personal purchases.
Communication Providers at Central Prison
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account deposits. Uses NC DOC number.
Learn More About JPayGTL
Phone calls and video visitation under the NCDAC statewide contract.
Learn More About GTLCommunication Rules at Central Prison
- Death row inmates may face stricter communication limits than general close-custody inmates.
- JPay and GTL are separate platforms. Messaging and phone funds do not transfer between them.
- Messages are reviewed by NCDAC staff before delivery.
- NCDAC system-wide accounts carry over if the inmate transfers to another North Carolina facility.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Central Prison
Common questions from families about communication at this facility.
- How do I message someone at Central Prison?
- Create a JPay account at jpay.com and add the inmate using their North Carolina DOC number. Purchase stamps and send your message. NCDAC staff review messages before delivery, typically within 24 to 48 hours.
- How do I set up phone calls from Central Prison?
- Phone calls use GTL. Create an account at telmate.com or the GTL Connect app. Set up a prepaid AdvancePay account linked to your phone number and add funds. The inmate will call you from facility phones.
- Is Central Prison in downtown Raleigh?
- Yes, Central Prison is in Raleigh, close to downtown. This makes it significantly more accessible for in-person visits than many remote state prisons. For Research Triangle families, a visit is a manageable trip.
- Do death row inmates at Central Prison have the same communication access?
- Not necessarily. Death row inmates may face more restrictive communication rules than general close-custody inmates. If your loved one is on North Carolina's death row, confirm their current messaging, phone, and video access directly with the facility before funding any accounts.
- How do I send money to a Central Prison inmate?
- Trust account deposits are made through JPay. Log in, go to Send Money, and select Central Prison. Add funds via debit or credit card. Processing typically takes one to two business days.
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