Auburn Correctional Facility
Find messaging, video, and phone options for Auburn Correctional Facility. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Maximum
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- New York State Department of Corrections and Community Supervision (DOCCS)
Auburn Correctional Facility Inmate Communication Overview
Auburn Correctional Facility is a maximum security state prison in Auburn, New York, operated by the New York State Department of Corrections and Community Supervision (DOCCS). It serves as an intake facility and houses adult men, generally ages 21 and over, in general confinement. It also includes a Special Housing Unit and a Residential Rehabilitation Unit.
Phone service at Auburn runs through Securus Technologies under the statewide DOCCS agreement. Families fund an AdvancePay or Direct Bill account through Securus, and calls can only go to numbers on the inmate's approved list. Inmates also have access to Securus tablets for approved communication and programming.
In-person visiting at Auburn follows DOCCS rules. Visitors must be on the inmate's approved visiting list and bring valid photo identification. All calls and visits are monitored and recorded.
Facility Information
Contact details and location information for this correctional facility.
Official Website
Visit official siteCommunication Options
Available communication services at Auburn Correctional Facility.
Messaging
Electronic messages to and from the inmate.
Provider: Securus
Electronic messaging availability varies by tablet program. Confirm current options through Securus or the facility.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Video visitation availability varies. Confirm current video visit options with the facility before scheduling.
Photo Sharing
Send approved digital or physical photos.
Provider: Securus
Photo sharing options are not confirmed for this facility. Confirm with Securus or the facility.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Outgoing calls through the Securus phone system. Fund an AdvancePay or Direct Bill account and keep your number on the approved list.
Money Transfer
Send funds to commissary or phone accounts.
Provider: Securus
Fund phone and tablet accounts through Securus. Trust account deposits follow DOCCS rules.
Communication Providers at Auburn Correctional Facility
These providers operate communication services at this facility. Each may cover different services.
Securus
Securus provides phone service and tablets at NY DOCCS facilities, including Auburn Correctional Facility.
View Securus ServicesCommunication Rules at Auburn Correctional Facility
- Set up a Securus account and keep your phone number on the inmate's approved list before expecting calls.
- Visitors must be on the approved visiting list and bring a valid government-issued photo ID.
- Follow the DOCCS dress code. Inappropriate clothing will get your visit denied.
- All calls and visits are monitored and recorded.
- Confirm visiting hours for the inmate's housing unit before traveling, since schedules vary.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Auburn Correctional Facility
Common questions from families about communication at this facility.
- Which company handles phone calls at Auburn Correctional Facility?
- Securus Technologies provides phone service at Auburn under the statewide NY DOCCS agreement. Families fund an AdvancePay or Direct Bill account through Securus.
- Can I send electronic messages to an inmate at Auburn?
- Messaging availability depends on the tablet program at the facility. Confirm current messaging options through Securus or by contacting the facility.
- How do I visit someone at Auburn Correctional Facility?
- You must be on the inmate's approved visiting list. Bring valid photo ID and follow the DOCCS dress code. Confirm visiting hours for the inmate's housing unit before traveling.
- What security level is Auburn Correctional Facility?
- Auburn is a maximum security facility for adult men. It serves as an intake facility and includes a Special Housing Unit and a Residential Rehabilitation Unit.
- How do I add money for phone calls at Auburn?
- Fund your Securus AdvancePay or Direct Bill account online, by phone, or through the Securus app. The inmate can only call numbers on the approved list.
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