ACI Intake Service Center
Find messaging, video, and phone options for ACI Intake Service Center. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Administrative
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Rhode Island Department of Corrections
ACI Intake Service Center Inmate Communication Overview
ACI Intake Service Center is a state correctional facility in Providence County, Rhode Island, operated by the Rhode Island Department of Corrections. Communication for families follows the standard process used across Rhode Island correctional facilities: contact is inmate-initiated, all communications are monitored, and each service is funded through a separate account.
Communication at ACI Intake Service Center is handled through JPay and Securus. JPay handles electronic messaging, photo sharing, money transfers. Securus handles phone calls, video visits. Create an account with each provider you plan to use, and be ready with the inmate's full name and ID number when you set up.
Before creating any account or sending funds, confirm your loved one's current facility placement using the appropriate inmate locator. Providers and rules change when someone is transferred, so an account that works today may not be correct after a move. Visiting hours and communication rules can also change with little notice, so check the operating agency's website before relying on any single method.
Communication Options
Available communication services at ACI Intake Service Center.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Electronic messaging is reviewed by facility staff before delivery.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Video visits are scheduled in advance through the provider platform.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos can be attached to messages through the provider.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Calls are inmate-initiated. Fund an account so calls can connect.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Deposit funds for commissary and communication through the provider.
Communication Providers at ACI Intake Service Center
These providers operate communication services at this facility. Each may cover different services.
JPay
Handles messaging, photo sharing, money transfers.
View JPay ServicesSecurus
Handles phone calls, video visits.
View Securus ServicesCommunication Rules at ACI Intake Service Center
- JPay handles messaging. Create your account first and add the inmate using their full name and ID number.
- Securus handles phone calls. Fund an account so inmate-initiated calls can connect.
- All communications are monitored and reviewed under the operating agency's policy.
- Confirm current facility placement with the inmate locator before creating accounts or sending funds.
- Visiting hours and communication rules can change with little notice. Check the operating agency's website first.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — ACI Intake Service Center
Common questions from families about communication at this facility.
- How do I message someone at ACI Intake Service Center?
- Create an account with JPay, add the inmate by name and ID number, and send your message. Messages are reviewed by staff before delivery, so allow some time for a reply.
- How do phone calls work at ACI Intake Service Center?
- Phone calls run through Securus. Set up a prepaid account linked to your phone number so the inmate can call you. All calls are inmate-initiated and subject to the facility's monitored call schedule.
- Can I do a video visit with someone at ACI Intake Service Center?
- Video visits are available through Securus. Create an account, look up the facility, and schedule an available time slot in advance.
- How do I find out where someone is being held?
- Use the operating agency's online inmate search to confirm current custody status and facility before setting up any communication account. Providers differ by facility, so verifying placement first avoids funding the wrong platform.
- How do I send money to someone at ACI Intake Service Center?
- Deposits go through JPay. Create an account, select the inmate's trust account, and add funds by debit or credit card. Processing usually takes one to three business days.
Stay Connected with ACI Intake Service Center
Compare all available providers, search for other Rhode Island facilities, and find the right communication options for your family. Free, with no account required.