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Wayne County Jail and Prison Communication Guide

Find the correct messaging, phone call, video visitation, and money transfer provider for correctional facilities in Wayne County, Michigan. Using the wrong provider is the most common mistake families make. This directory shows you exactly which platform to use before you sign up.

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Wayne County includes Detroit and is the most populous county in Michigan. The Wayne County Criminal Justice Center is located at 5301 Russell Street in Detroit, Michigan 48211 and houses the Adult Detention Facility. This facility spans more than one million square feet across seven buildings. GTL ConnectNetwork handles phone calls at Wayne County Criminal Justice Center. Call 877-650-4249 or the AdvancePay line at 800-483-8314 to set up an account.

Video visits at Wayne County use the GTL Friends and Family Visit Now App. All social visitation is conducted via video. Persons at least 17 years old with acceptable photo identification are allowed one non-contact video visit per week for up to 30 minutes. Visitors can attend video visits through terminals at the facility or using their own smartphone, computer, or tablet. In-person visits for friends and family are currently conducted through video only.

Michigan DOC state prisons use GTL ConnectNetwork for phone calls. Michigan has also implemented mail scanning at most state facilities. Wayne County Jail uses its own communication system separate from MDOC. Always confirm the specific facility type before setting up accounts. The Wayne County Sheriff inmate search is available at sheriffconnect.com.

Which provider do Wayne County jail families use?

GTL ConnectNetwork handles phone calls at Wayne County Criminal Justice Center in Detroit. Call 877-650-4249 or the AdvancePay line at 800-483-8314 or visit connectnetwork.com. GTL Friends and Family Visit Now App handles video visits. One video visit per week up to 30 minutes. Use the inmate search at sheriffconnect.com.

How do video visits work at Wayne County Jail?

All social visits at Wayne County are video visits only. No in-person visits are available for friends and family. Visitors must be at least 17 years old with acceptable photo ID. One video visit per week for up to 30 minutes is allowed. Connect through the GTL Friends and Family Visit Now App on your smartphone, tablet, or computer, or through terminals at the facility visitation center.

What is the most common mistake Wayne County jail families make?

Confusing Wayne County Jail with MDOC Michigan state prisons is common. Michigan state prisons use GTL ConnectNetwork but MDOC and Wayne County Jail are separate systems with separate accounts. Also note that all visits at Wayne County are video only. Families expecting in-person visits will be turned away.

Communication Providers in Wayne County

These providers serve facilities in Wayne County. The correct provider depends on the specific facility.

Correctional Facilities in Wayne County

Select a facility to find the correct provider and communication options for that specific location.

Frequently Asked Questions for Wayne County

Which provider handles phone calls at Wayne County Jail in Detroit?
GTL ConnectNetwork handles phone calls at Wayne County Criminal Justice Center in Detroit. Call 877-650-4249 or the AdvancePay support line at 800-483-8314 or visit connectnetwork.com. The facility is located at 5301 Russell Street, Detroit, MI 48211. Contact the jail at 313-224-0797 for general inmate information.
How do I schedule a video visit at Wayne County Jail?
All social visits at Wayne County are video visits. Set up through the GTL Friends and Family Visit Now App. Visitors must be at least 17 years old with photo ID. One video visit per week for up to 30 minutes is allowed. Connect through your own smartphone, tablet, or computer, or through terminals at the facility. Contact the jail at 313-224-0797 for scheduling information.
Are in-person visits available at Wayne County Jail?
No. All social visitation at Wayne County Criminal Justice Center is conducted via video. There are no in-person visits available for friends and family at this time. Attorneys and law enforcement may visit in person with proper credentials. Video visits are through the GTL Friends and Family Visit Now App.
How do I find someone at Wayne County Jail in Detroit?
Use the Wayne County Sheriff inmate search at sheriffconnect.com. You can search by name to find the current facility status. The jail information line is 313-224-0797. The facility is located at 5301 Russell Street, Detroit, MI 48211. For MDOC Michigan state prison inmates use the OTIS search at michigan.gov/corrections.
How do I send money to someone at Wayne County Jail?
Money can be deposited through GTL ConnectNetwork for phone account credits at connectnetwork.com. For commissary account deposits, contact the Wayne County jail directly at 313-224-0797 for current approved deposit methods. Always include the inmate's full name and booking number on all transactions.
Are phone calls free at Wayne County Jail?
No. Phone calls at Wayne County Criminal Justice Center are not free. GTL ConnectNetwork holds the contract and charges per-minute rates subject to FCC caps effective April 2026. Michigan state prisons also use GTL ConnectNetwork but are a separate system. Michigan state prisons do not offer free calls.
What is the mailing address for Wayne County Jail?
The mailing address for Wayne County Criminal Justice Center is 5301 Russell Street, Detroit, MI 48211. Include the inmate's full name and booking number on all mail. Mail is inspected before delivery. Contact the jail at 313-224-0797 before sending any packages or unusual items.
What happens when my loved one transfers from Wayne County Jail to a Michigan state prison?
When someone transfers from Wayne County Jail to an MDOC Michigan state prison, they receive a state DOC number and the provider remains GTL ConnectNetwork but as a separate MDOC account. Michigan state prisons also have mail scanning at most facilities. Use the MDOC OTIS search at michigan.gov/corrections to find the new facility.