Los Angeles County Jail and Prison Communication Guide
Find the correct messaging, phone call, video visitation, and money transfer provider for correctional facilities in Los Angeles County, California. Using the wrong provider is the most common mistake families make. This directory shows you exactly which platform to use before you sign up.
Los Angeles County operates one of the largest jail systems in the world through the Los Angeles County Sheriff's Department. Major facilities include Men's Central Jail, Twin Towers Correctional Facility, Century Regional Detention Facility, and the Inmate Reception Center at 450 Bauchet Street in downtown Los Angeles. The system holds approximately 12,000 detainees at any given time.
Phone calls from Los Angeles County jails have been free since December 1, 2023. The Los Angeles County Board of Supervisors voted 5-0 to shift the cost of calls from families to the jail system's Inmate Welfare Fund. Families do not need to fund a prepaid calling account to receive calls from LA County jail facilities. You will still need a ConnectNetwork account to manage your contact information.
Communication at Los Angeles County jails is handled through ViaPath Technologies using the ConnectNetwork platform. Create a free account at connectnetwork.com to manage your contact information and receive calls. For California state prisons serving Los Angeles County residents, communication has transitioned from ViaPath to Securus Technologies starting in February 2025. County jails and state prisons use different providers.
Are phone calls free at Los Angeles County jails?
Yes. Phone calls from LA County jail facilities have been free since December 1, 2023 after the Board of Supervisors voted to use the Inmate Welfare Fund to cover the cost. You do not need to deposit money to receive calls. However, you still need a ConnectNetwork account at connectnetwork.com to be registered as an approved contact.
Which provider do Los Angeles County jail families use?
ViaPath Technologies through ConnectNetwork handles communication at LA County jail facilities including Men's Central Jail and Twin Towers. For California state prisons, the provider changed from ViaPath to Securus starting in February 2025. If your loved one transfers from a county jail to a state prison, you will need a separate Securus account.
What is the most common mistake Los Angeles County families make?
The most common mistake is assuming that because LA County jail calls are free, no account setup is needed at all. You still need a ConnectNetwork account to be listed as an approved contact for your loved one. Without a registered account, calls cannot connect even though they are free of charge.
Communication Providers in Los Angeles County
These providers serve facilities in Los Angeles County. The correct provider depends on the specific facility.
Correctional Facilities in Los Angeles County
Select a facility to find the correct provider and communication options for that specific location.